Angel Terrault
St. Albert,AB
Summary
Adept at enhancing customer satisfaction and streamlining operations, my tenure at Dynacare Kasper Medical Laboratories showcased my ability to optimize inventory systems and elevate lab productivity by over 20%. With a keen eye for detail and a strong foundation in teamwork, I excel in environments requiring meticulous organization and collaborative problem-solving.
Overview
23
23
years of professional experience
Work History
Grocery Clerk
Walmart
11.2021 - 12.2024
- Stocked shelves and organized merchandise displays for easy retrieval.
- Retrieved items for customers and verified prices.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
Cleaner
Cleaning Command
10.2020 - 10.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Used time management and efficient cleaning methods to meet deadlines.
Medical Laboratory Assistant II
Dynacare Kasper Medical Laboratories
09.2001 - 01.2003
- Reduced errors in sample analysis with thorough quality control checks, ensuring accurate test results for patients.
- Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
- Collaborated with fellow lab assistants to develop more efficient strategies for task completion, increasing overall productivity levels.
- Streamlined the process for data entry into laboratory information management systems, reducing the potential for human error.
- Increased lab productivity by effectively prioritizing tasks and completing them within designated timeframes.
Education
Associate of Science - Anatomy And Physiology, Medical Terminology
Grant MacEwan College
Edmonton, ABAssociate of Arts - Radio And Television Broadcasting
N.A.I.T.
Edmonton, ABSkills
- Willingness to learn
- Teamwork and collaboration
- Customer service-focused
- Merchandise organization
- Attention to detail
- Product knowledge
Languages
English
Full Professional
Timeline
Grocery Clerk
Walmart
11.2021 - 12.2024
Cleaner
Cleaning Command
10.2020 - 10.2021
Medical Laboratory Assistant II
Dynacare Kasper Medical Laboratories
09.2001 - 01.2003
Associate of Science - Anatomy And Physiology, Medical Terminology
Grant MacEwan College
Associate of Arts - Radio And Television Broadcasting
N.A.I.T.
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