ANGEL SUASTEGUI
Downey
Summary
Detail-oriented individual experienced in reviewing content, enforcing guidelines, and maintaining safe digital environments. Skilled in high-volume moderation, incident documentation, and objective decision-making. Comfortable working independently in remote settings and adapting to project-specific rules. Bilingual in English and Spanish.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Content Reviewer / Digital Safety Monitor
GardaWorld Security
Lakewood
01.2023 - 01.2026
- Reviewed user-generated content to identify and address violations, safety risks, and inappropriate behavior, contributing to a safer online community.
- Identified and addressed content violations to maintain a safe and respectful online environment.
- Applied community guidelines and project rules consistently to maintain a safe environment.
- Escalated high-risk content following established workflows.
- Documented incidents clearly and accurately for internal review and escalation.
- Maintained organized logs and reports to enhance moderation accuracy and facilitate internal reviews.
- Followed structured review procedures to ensure consistent content evaluation across high-volume queues, supporting overall platform integrity.
- Managed inbox, scheduled appointments, and tracked information to support efficient operations.
- Organized digital files and reports to enhance accessibility and streamline communication.
- Completed online forms and documentation to ensure compliance and accuracy.
- Monitored safety compliance in various environments to ensure adherence to regulations.
Education
High School Diploma -
Downey High School
Downey, CA06-2015
Skills
- Content moderation
- Community guideline enforcement
- Digital safety
- Content quality control
- Incident reporting
- Tagging and labeling
- Pattern analysis
- Queue management
- Data confidentiality
- Google Workspace
- Slack and Discord
- Remote productivity
- Workflow efficiency
- Attention to detail
- Project adaptability
- Objective decision-making
- Sensitive handling
- Online community engagement
- Strong written communication
- Bilingual moderation
Certification
- First Aid
- CPR
- Guard Card
Languages
- Spanish
- English
Skills
Content moderation (text, image, video), Community guideline enforcement, Digital safety and risk identification, High-volume queue management, Escalation workflows, Tagging, labeling, categorization, Strong written communication, Remote productivity and self-management, Online community familiarity (Discord, forums, social platforms), Accuracy, consistency, attention to detail, Bilingual moderation (English and Spanish), Adaptability to project style guides, Content review and quality control, Objective decision-making, Sensitive content handling, Incident documentation, Pattern recognition, Google Workspace, Slack and Discord, Confidentiality and data handling, Efficient workflow management
Timeline
Content Reviewer / Digital Safety Monitor
GardaWorld Security
01.2023 - 01.2026
High School Diploma -
Downey High School