Angel Santana
Riverside
Summary
Dynamic Service Technician with a proven track record at Weir Canyon Honda, excelling in troubleshooting and repair techniques. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Skilled in installation and preventive maintenance, consistently achieving high-quality workmanship while training junior technicians to foster team growth.
Developed technical and problem-solving skills in high-demand, customer-focused environment, with focus on ensuring equipment reliability and efficiency. Looking to transition into new field, leveraging expertise in troubleshooting and maintaining various systems. Strong ability to adapt and apply technical knowledge to new challenges and opportunities.
Offering strong foundation in mechanical and electrical systems, with keen interest in learning and developing in hands-on environment. Brings proactive approach to acquiring new skills and techniques, ensuring quick adaptation to industry standards. Ready to use and develop practical skills in diagnostics and repair in any role.
Overview
2
2
years of professional experience
1
1
Certification
1
1
Language
Work History
Service Technician
Tire Choice
Riverside, CA
02.2026 - Current
- Assisted in troubleshooting electrical and mechanical problems using specialized diagnostic equipment.
- Collaborated with senior technicians to learn advanced repair techniques and service protocols.
- Documented service activities accurately in customer records for transparency and follow-up purposes.
- Engaged with customers to explain repair processes and provide updates on vehicle status effectively.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Service Technician
Weir Canyon Honda
Yorba Linda, CA
08.2024 - 02.2026
- Conducted thorough inspections of vehicles to identify maintenance needs and diagnose issues.
- Performed routine oil changes, tire rotations, and fluid checks to ensure optimal vehicle performance.
- Maintained a clean and organized workspace to promote safety and efficiency during service operations.
- Adapted quickly to new tools, technologies, and repair methods to enhance skill set and service delivery.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Parts Specialist
Oreilly's Auto Parts
Riverside, CA
03.2024 - 07.2024
- Assisted customers in identifying and locating parts to meet their automotive needs.
- Processed inventory transactions accurately using point-of-sale systems.
- Maintained organized stockroom to streamline retrieval of automotive components.
- Provided product knowledge support to customers, enhancing service experience.
- Trained new employees on store policies and procedures for parts identification and customer service.
- Served customers in-store and by telephone to answer questions and place orders.
Education
High School Diploma -
La Sierra High School
Riverside, CA05-2023
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Power tool proficiency
- Repair techniques
- OSHA requirements
- Heavy lifting
- Hand tool expertise
- System installation
- Analytical thinking
Certification
- CST - Certified Service Technician
Languages
Spanish
Native or Bilingual
Timeline
Service Technician
Tire Choice
02.2026 - Current
Service Technician
Weir Canyon Honda
08.2024 - 02.2026
Parts Specialist
Oreilly's Auto Parts
03.2024 - 07.2024
High School Diploma -
La Sierra High School