Summary
Overview
Work History
Education
Skills
Additional Information
School
Timeline
Generic

ANGEL RAMIREZ

Homeland

Summary

I've developed robust sales and inventory management skills in fast-paced retail environment, looking to transition into new field. I can demonstrates strong customer service and problem-solving abilities, with focus on optimizing operational processes. Prepared to leverage these transferable skills to contribute to dynamic and evolving industry.

Overview

2
2
years of professional experience

Work History

PART SALES MANAGER

AutoZone
04.2024 - Current
  • Cultivated a positive workplace culture by promoting open communication between team members.
  • Ensured compliance with company policies and industry regulations in all aspects of parts sales operations.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Resolved customer complaints swiftly and professionally, ensuring repeat business and positive reviews.
  • Stocked and managed stock of parts.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Inspected parts for defects, removing damaged parts, and replacing with new ones.
  • Trained and mentored junior employees on regulations, best practices, and performance strategies.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Trained newly hired sales team in upselling techniques.
  • Mentored new sales associates to contribute to store's positive culture.
  • Streamlined inventory management with consistent monitoring and timely reordering of parts.
  • Enhanced teamwork through clear communication and collaboration in daily tasks.

Sales Associate

AutoZone
12.2022 - 11.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

High School Diploma -

RENNAISANCE VALLEY HIGHSCHOOL
San Jacinto, CA
05.2023

Skills

  • Sales analysis
  • Customer service
  • Problem-solving skills
  • Verbal and written communication
  • Training and coaching
  • Inventory management

Additional Information

At the store I had worked at previously (390 W Stetson) is where I had been promoted first and was recently chosen by the store manager of the store I'm currently at right now (1550 W Florida) to be transferred here.

School

I am currently enrolled at MSJC. My current major is in Kinesiology with the hopes of being able to transfer to a four-year university. Then going to Graduate School to become a Physical Therapist.

Timeline

PART SALES MANAGER

AutoZone
04.2024 - Current

Sales Associate

AutoZone
12.2022 - 11.2024

High School Diploma -

RENNAISANCE VALLEY HIGHSCHOOL

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ANGEL RAMIREZ