Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Angel Quintanar

Oceanside

Summary

Dynamic retail professional with extensive experience at American Eagle Outfitters, excelling in customer service and visual merchandising. Proven ability to build lasting relationships and enhance customer satisfaction through effective problem-solving and persuasive sales techniques. Skilled in cash handling and inventory management, fostering a welcoming environment that drives repeat business. I've been with retail for quite some time and have always had a positive outcome to customers and always given my own personal best connections with them to build up great services.

Overview

1
1
year of professional experience

Work History

Sale Associate

American Eagle Outfitters, Inc
11.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Greeted customers entering store and responded promptly to customer needs.

Retail Associate

Legoland California
01.2024 - 06.2024
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Helped with families looking sports in the park.
  • Maintained a heathy and positive attitude with children and families during peak hours.

Education

High School Diploma -

Mission Vista High School
1306 Melrose Dr, Oceanside, CA 92057
06-2024

Skills

  • Customer service
  • Visual merchandising
  • Cash handling
  • Sales techniques
  • Inventory management
  • Relationship building
  • Team collaboration
  • Product knowledge

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Enjoy participating in dance, volleyball, and soccer for overall physical and mental well-being
  • Blogging
  • Fashion
  • Baking
  • Cooking
  • Learning new cooking techniques and expanding my culinary skills
  • Crafting and DIY Projects
  • Music
  • Gaming

Timeline

Sale Associate

American Eagle Outfitters, Inc
11.2024 - Current

Retail Associate

Legoland California
01.2024 - 06.2024

High School Diploma -

Mission Vista High School

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Angel Quintanar