ANGEL-MAY TEBBUTT

• Followed hotel cleanliness, professionalism and customer service standards
• Returned vacant rooms to occupant- ready status by deep cleaning, changing linens, restocking inventory and removing trash
• Rendered detailed and timely cleaning services while working in a fast paced environment with multiple interruptions

• Process medical supply orders for clients with accuracy and efficiency to ensure clients receive their medical supplies on time
• Complete and send the mandatory forms/prescriptions to government programs, such as: ODSP, OW and EHHS for the payors approval
• Maintain patient confidentiality when handling records and sensitive data
• Receive and answer inquires from various sources, such as; clients, care providers, government programs and delivery drivers
• Review incoming order forms for proper coding, quantities requested, and authorized approvals
• Enter new client profiles and billing information into Quickbooks software system
• Scan paper medical records for electronic filing
• Utilize software programs to accurately document patient information into electronic databases
• Prioritize patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines

• Interacted warmly, courteously and professionally with guests and associates and cultivated joyful, inviting atmosphere while performing menial but important tasks with high attention to detail and care
• Prioritized daily tasks by importance and urgency
• Maintained hotel public areas to be sanitary, secure and inviting to guests, with focus on the lobby, restrooms, business center, restaurants and fitness center

• Answered multi-line telephone system and routed calls to appropriate personnel
• Directed clients and guests to correct departments, rooms and staff members
• Sorted and distributed mail with accuracy and efficiency
• Worked easily with ABELDent to carry out daily team clerical needs

Day Porter| February 2021 - August 2021

• Cleaned common areas following established schedules and prescribe methods
• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
• Kept office spaces and treatment rooms well stocked with supplies

• Inspected the cleaning and servicing of associates guestrooms and reported any needed repairs or discrepancies to leadership
• Trained newly hired employees by explaining company procedures, job duties and performance expectations

• Exceeded company standards for cleanliness, sanitation and presentation