Angel Martinez
Anaheim
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
8
8
years of professional experience
Work History
Server
Disneylaned
Anaheim
09.2021 - 02.2025
- Operated POS terminals to input orders, split bills and calculate totals.
- Served food and beverages to patrons and confirmed complete orders.
- Addressed complaints to kitchen staff and served replacement items.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
Cook
Panda Express
Anaheim
04.2021 - 12.2021
- Prepared variety of foods according to exact instructions and recipe specifications. O
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Cook
McDonald's
Anaheim
07.2017 - 03.2020
- Checked completed orders for correct quantity and quality.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Katella Highscool
Anaheim, CA06-2016
Skills
- POS operation
- Order accuracy
- Customer service
- Food safety
- Menu knowledge
- Time management
- Service efficiency
- Multitasking capacity
- Ability to lift 30 pounds
- Adaptable and flexible
- Fast paced environment adaptability
Affiliations
- Archery and outdoor activities
- community helper. i often volunteer to help friends, family and church members move
- Freelance Photography
Accomplishments
- multiple guests compliments while working at disney including regular customers
Languages
Spanish
Limited
References
References available upon request.
Timeline
Server
Disneylaned
09.2021 - 02.2025
Cook
Panda Express
04.2021 - 12.2021
Cook
McDonald's
07.2017 - 03.2020
Katella Highscool