Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angel Marceau

Kitchener,ON

Summary

Dynamic professional with a proven track record in customer service excellence and cash handling, honed across roles at Dollarama and Walmart Pharmacy. Skilled in POS systems and customer assistance, I significantly enhanced customer satisfaction and sales through expert product recommendations and efficient transaction management. Adept at balancing speed with accuracy in high-volume retail environments.

Overview

8
8
years of professional experience

Work History

Machine Operator

Ultra Manufraturing
02.2024 - Current
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Complied with company and OSHA safety rules and regulations.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.

Cashier

Dollarama
03.2023 - 12.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Assist in receiving and stocking merchandise.
  • Ensure merchandise presentation standards are followed.
  • Maintain store cleanliness

Pharmacy Associate

Walmart Pharmacy
12.2022 - 12.2024

Supporting various Walmart locations across Ontario

Assist and check out customers with prescriptions and over the counter medication questions

Manage product inventory, rotating stock and checking for expired products.

Ordering, clearance, markups/markdowns, and signing/flagging/pricing/labels.

Calibration of equipment used in the pharmacy

Receptionist

Quick Truck Lube
12.2023 - 01.2024
  • Managed multiple tasks and met time-sensitive deadlines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Creating invoices

Seafood Clerk

Easy Seafood (No Frills)
11.2016 - 08.2022
  • Checked quality of products and removed expired items.
  • Cleaned and sanitized equipment, tools, and work surfaces.
  • Washed floors, walls, coolers and storage shelves.
  • Cleaned and sanitized seafood area to preserve products and protect safety of guests.
  • Handled specialty seafood items for packaging and display.
  • Assisted customers with product selection by making recommendations and suggestions based on customer needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Bookkeeping (Not Done) - Accounting

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON

Highschool -

Alexander High
Sault Ste. Marie, ON
2010

Skills

  • Cash Register Operation
  • Product Recommendations
  • POS Systems
  • Customer Assistance
  • Drawer balancing
  • Cash Handling
  • Customer Service
  • Order Packaging
  • Time management skills
  • Merchandise Restocking
  • Retail Merchandising
  • Written and verbal communication
  • Customer service excellence
  • Cleaning and sanitizing

Languages

English
Native or Bilingual
Portuguese
Full Professional

Timeline

Machine Operator

Ultra Manufraturing
02.2024 - Current

Receptionist

Quick Truck Lube
12.2023 - 01.2024

Cashier

Dollarama
03.2023 - 12.2024

Pharmacy Associate

Walmart Pharmacy
12.2022 - 12.2024

Seafood Clerk

Easy Seafood (No Frills)
11.2016 - 08.2022

Bookkeeping (Not Done) - Accounting

Conestoga College Institute of Technology And Advanced Learning

Highschool -

Alexander High
Angel Marceau