Angel Josue Lue Mendez
Huntington Beach
Summary
Dedicated professional with a strong background in customer service and behavioral support. Proficient in monitoring patient behavior, implementing individualized treatment plans, and facilitating therapeutic sessions. Committed to delivering compassionate care in high-pressure environments while enhancing patient engagement and teamwork.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Mental Health Technician
AMFM
San Juan Capistrano
02.2026 - Current
- Monitored patient behavior and mental health status to ensure safety and appropriate care.
- Provided crisis intervention and de-escalation techniques to manage patient behavior.
- Facilitated therapeutic group sessions to enhance patient engagement.
- Assisted in implementing individualized treatment plans for patients.
- Documented patient progress and provided timely updates to healthcare team to inform treatment decisions.
- Collaborated with multidisciplinary teams to improve patient care strategies.
- Created activities that promoted physical wellness and emotional stability among patients.
- Established trusting relationships with clients, fostering a supportive environment for therapeutic engagement.
Registered Behavior Technician
Development Pathways
08.2025 - 10.2025
- Implemented individualized treatment plans under supervision to support clients' developmental goals.
- Collected and documented client behavior data to track progress toward developmental goals.
- Facilitated therapeutic activities to enhance clients' social skills and emotional regulation.
- Collaborated with interdisciplinary teams to ensure coordinated care for clients.
- Monitored and documented client progress, adjusting interventions to align with evolving needs.
- Utilized data collection systems to track behavioral trends and analyze effectiveness of interventions.
Shipping Clerk/Driver
Extron Electronics
08.2022 - 01.2025
- Coordinated logistics for outgoing shipments, optimizing routes and reducing transit times.
- Implemented process improvements that enhanced shipping efficiency and reduced delays.
- Managed shipping documentation to ensure accuracy and compliance with regulatory standards.
- Oversaw inventory management processes, maintaining accurate stock levels and minimizing discrepancies.
- Delivery driver to transfer products to different facilities
- Operated forklift to move and store materials and equipment
Teller Associate
Wells Fargo
06.2019 - 12.2021
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Provided exceptional customer service by resolving inquiries and addressing concerns promptly.
- Assisted customers with account inquiries, providing excellent service to enhance client satisfaction.
- Maintained up-to-date knowledge of financial products to assist customers in making informed decisions.
- Monitored cash drawer balances, resolving discrepancies to maintain financial integrity.
- Conducted regular audits of cash drawers to ensure balanced accounts and minimize discrepancies.
- Trained new associates on operational procedures and best practices, improving team efficiency and service quality.
- Identified opportunities to streamline processes, enhancing transaction speed and accuracy for customers.
- Collaborated with management to develop promotional offers, increasing customer engagement and retention.
Education
Certificate - Emergency Medical Technician
Cal State Long Beach
Long Beach, CA11-2025
High School -
Garden Grove High School
Garden Grove, CA01-2017
Skills
- Crisis communication techniques
- Electronic health records
- Patient monitoring expertise
- Crisis intervention
- Team collaboration skills
- Compassionate care
- Treatment planning
- Therapeutic techniques
Accomplishments
- Elite award of well performance of Kaman’s Art shoppes
- Garden Grove high school soccer team {15-17} Captain
Certification
- RBT - Registered Behavior Technician
- EMT - Emergency Medical Technician
- BLS - Basic Life Support
- CPR- Cardiopulmonary Resuscitation
Community Service & Volunteer Work
Animal shelter, Youth work, Sports/coaching
References
Jorge Manger Extron Electronics
(949) 910-7401
Holly Ramirez Development Pathways
714-395-7080
Languages
- English
- Spanish
Timeline
Mental Health Technician
AMFM
02.2026 - Current
Registered Behavior Technician
Development Pathways
08.2025 - 10.2025
Shipping Clerk/Driver
Extron Electronics
08.2022 - 01.2025
Teller Associate
Wells Fargo
06.2019 - 12.2021
Certificate - Emergency Medical Technician
Cal State Long Beach
High School -
Garden Grove High School