
Business student with three years of customer service and cash-handling experience in a fast-paced environment. Promoted four times within three years for strong performance and reliability. Experienced in handling transactions, meeting sales goals, and building positive relationships with customers. Bilingual in English and Spanish and interested in growing within the financial services industry.
Promoted four times within three years for strong performance and leadership
Processed 50+ transactions per shift in a high-volume environment while maintaining speed and accuracy
Managed cash drawers averaging $500+ in cash and $500+ in card transactions per shift, ensuring correct totals during shift changes
Met upselling goals by recommending additional items, increasing sales during assigned periods
Trained and supported 10+ new associates on customer service standards and daily procedures
Assisted with closing duties to help ensure smooth daily operations
Built strong customer relationships by providing friendly and efficient service
Customer Relationship Building
Cash Handling
Sales & Customer Engagement
Bilingual (English/Spanish)
Microsoft Excel, Word, PowerPoint
Strong Communication & Teamwork