Summary
Overview
Work History
Education
Skills
Timeline
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Angel Lo

Lake Elsinore

Summary

Dynamic sales associate with a proven track record at Forever 21, excelling in customer service and teamwork. Recognized for enhancing customer engagement and driving sales through effective communication and problem-solving skills. Adept at managing cash transactions and maintaining high satisfaction levels, contributing to a positive shopping experience.


Overview

5
5
years of professional experience

Work History

Sales Associate

Forever 21
07.2024 - 05.2025
  • Assisted customers with product selection and inquiries to enhance the shopping experience.
  • Maintained organized merchandise displays to promote sales and improve customer engagement.
  • Collaborated with team members to achieve daily sales targets and improve store performance.
  • Participated in inventory management tasks, including restocking shelves and tracking stock levels.
  • Adapted quickly to changing priorities and customer needs in a fast-paced retail environment.

Sales Associate

Marshalls
05.2023 - 02.2024
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Cashier

McDonald's
03.2020 - 11.2023
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash register and balanced end-of-shift totals.
  • Handled customer complaints professionally, ensuring satisfactory resolutions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Barista

Juice It Up!
01.2023 - 04.2023
  • Developed efficient workflows to enhance order accuracy and speed of service.
  • Managed inventory levels, ensuring availability of supplies while minimizing waste.
  • Maintained cleanliness and organization of workstations, adhering to health regulations.
  • Provided exceptional customer service, resolving issues promptly to maintain loyalty.
  • Collaborated with team members to streamline operations during peak hours.

Education

Ortega High School
Lake Elsinore, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Flexible schedule
  • Money handling
  • Problem-solving skills
  • Multi-tasking strength

Timeline

Sales Associate

Forever 21
07.2024 - 05.2025

Sales Associate

Marshalls
05.2023 - 02.2024

Barista

Juice It Up!
01.2023 - 04.2023

Cashier

McDonald's
03.2020 - 11.2023

Ortega High School

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Angel Lo