Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Angel Kittony

St. Catharines,ON

Summary

Versatile and results-oriented professional with experience at Safaricom House and a family-owned business (sirwo enterprises). Excelled in customer service and marketing, enhancing customer satisfaction and driving sales promotions. Demonstrated adaptability and effective communication, leading teams to exceed goals through strategic planning and operational improvements. Proven track record in increasing efficiency and implementing positive changes.

Overview

1
1
year of professional experience

Work History

Restaurant Manager

Family Business
07.2024 - 09.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Intern

Safaricom House
07.2023 - 08.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Farm Supervisor

Family Business
06.2023 - 06.2023
  • Increased farm efficiency by overseeing maintenance and repair of equipment, ensuring minimal downtime.
  • Marketed farm products.
  • Conducted timely harvests to ensure optimal product freshness while minimizing waste due to spoilage or overripe conditions.
  • Worked on cultivation plans for crop production operations.

Education

High School Diploma -

Peponi Secondary School
Nairobi, Kenya
06-2024

Skills

    - customer service

    - patience

    -customer assistance

    -reliability & punctuality

    -sales promotion

    -effective communication

    -marketing campaign accommodation

    -adaptable & flexible

    -organization

Languages

English
Native or Bilingual
French
Elementary
kiswahili
Professional Working

Interests

  • Fashion and Style

Timeline

Restaurant Manager

Family Business
07.2024 - 09.2024

Intern

Safaricom House
07.2023 - 08.2023

Farm Supervisor

Family Business
06.2023 - 06.2023

High School Diploma -

Peponi Secondary School

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Angel Kittony