Angel King
Orange,California
Summary
Dynamic Park Manager with a proven track record at Santiago Creek Orange, excelling in facility maintenance and customer service. Achieved significant cost reductions through strategic budgeting and resource allocation while enhancing community engagement and safety protocols. Skilled in team leadership and fostering strong relationships, driving successful events and operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mobile Home Community Manager
Santiago Creek Orange
04.2024 - Current
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Collected and maintained careful records of rental payments and payment dates.
- Communicated effectively with owners, residents, and on-site associates.
- Kept properties in compliance with local, state, and federal regulations.
Mobile Home Community Manager
Santiago Palm Vista
06.2022 - 04.2024
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted daily inspections to identify needed improvements and maintain highest standards.
- Organized quarterly community events, fostering a sense of belonging among members and promoting networking opportunities.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Coordinated appointments to show marketed properties.
Community Manager
Rancho Corrito Mobile/RV Park
06.2014 - 01.2022
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or social media platforms.
- Developed and managed budget for community projects, ensuring effective allocation of resources and financial sustainability.
- Organized annual community events, creating memorable experiences and strengthening bonds among members.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Communicated effectively with owners, residents, and on-site associates.
- Maximized rental income while minimizing expenses through effective planning and control.
- Kept properties in compliance with local, state, and federal regulations.
- Responded to Common Area Maintenance (CAM) inquiries.
Education
Associate Of Applied Business - Medical Office Business Relations
Community College of Denver
Denver, CO02.1994
Skills
- Organizational skills
- Safety protocols
- Staff training
- Project management
- Community engagement
- Tenant and eviction laws
- Property inspections
- Resident relation
- Vendor management
- Leasing and sales
- Maintenance oversight
- Daily operations oversight
- Customer relationship management
- Payment processing
- Staff management
- Client service and support
Certification
Mobile Home Sales license
Timeline
Mobile Home Community Manager
Santiago Creek Orange
04.2024 - Current
Mobile Home Community Manager
Santiago Palm Vista
06.2022 - 04.2024
Community Manager
Rancho Corrito Mobile/RV Park
06.2014 - 01.2022
Associate Of Applied Business - Medical Office Business Relations
Community College of Denver
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