ANGEL KARENA ACHAL
Hayward
Summary
Driven Administration of Justice undergraduate with strong experience in sales, public service, and government offices. Recognized for persuasive communication, leadership, and the ability to build trust with diverse audiences. Experienced in fast-paced environments, managing multiple priorities, and collaborating with teams to achieve results. Passionate about public service, community impact, and organizations focused on justice, advocacy, and social change.
Overview
2027
2027
years of professional experience
Work History
Autism Behavioral Therapist
Learning Arts
San Leandro
2025 - Current
- Provided 1:1 Applied Behavior Analysis (ABA) therapy to children with autism and developmental disabilities in home and clinic settings
- Implemented individualized treatment plans designed by Board Certified Behavior Analysts (BCBAs)
- Collected and recorded data on client progress, behaviors, and skill acquisition during each session
- Used positive reinforcement, prompting, and behavior intervention strategies to support learning and reduce challenging behaviors
- Assisted clients in developing communication, social, and daily living skills
- Collaborated with supervisors and caregivers to ensure consistency in behavior plans and progress goals
- Maintained a safe, supportive, and engaging environment tailored to each client’s needs
- Participated in ongoing training and team meetings to improve therapy techniques and client outcomes
Sales Associate
T-Mobile
01.2022 - Current
- Consistently exceeded monthly sales goals in a competitive retail sales environment
- Built strong customer relationships through personalized product recommendations
- Communicated complex technology solutions clearly to diverse clients
- Recognized for strong persuasion, communication, and client service skills
- Collaborated with team members to increase store revenue and customer satisfaction
Education
Associate of Arts - Administration of Justice
Chabot College
Hayward, CA05.2026
High School Diploma -
Brenkwitz High School
Hayward, CA06.2021
Skills
- Sales & Revenue Generation
- Client Relationship Building
- Persuasive Communication
- Public Speaking
- Customer Experience
- Leadership & Teamwork
- Conflict Resolution
- Problem Solving
- Time Management
- Organization
- Fast-Paced Multitasking
- Adaptability
- Critical Thinking
- Professional Communication
- Digital Presentation Design
- Social Media Content Creation
- Canva
- Microsoft Office
- Google Workspace
INTERNSHIP EXPERIENCE
Illumina Biotech
June 2024 – Dec 2024
- Supported project coordination, documentation, and administrative tasks in a professional research environment
- Organized reports, files, and project materials for team use
- Collaborated with cross-functional teams to ensure timely completion of project deliverables
- Maintained accuracy and confidentiality when handling sensitive research data and internal documents
- Streamlined administrative processes, improving efficiency in document tracking and organization
Alameda County Probation Department IT
June 2023 – Dec 2023
- Assisted with technology setup and equipment management in a juvenile detention facility
- Supported staff with documentation, scheduling, and organization
- Troubleshot basic technical issues, ensuring minimal disruption to daily operations
- Maintained and tracked IT inventory, ensuring proper allocation of devices and equipment
- Communicated effectively with staff to provide timely technical support and updates
Alameda County Assessor’s Office
June 2020 – Dec 2020
June 2021 – Dec 2021
June 2022 – Dec 2022
- Conducted door-to-door outreach to local businesses to collect and verify property assessment information
- Organized property assessment records and maintained accurate government documentation
- Assisted with data entry, filing systems, and administrative operations
- Reviewed and verified data for accuracy, reducing errors in official records
- Handled high-volume administrative tasks while meeting strict deadlines
- Demonstrated attention to detail when working with confidential property and tax information
Languages
Hindi
Full Professional
Urdu
Full Professional
Timeline
Sales Associate
T-Mobile
01.2022 - Current
Autism Behavioral Therapist
Learning Arts
2025 - Current
Associate of Arts - Administration of Justice
Chabot College
High School Diploma -
Brenkwitz High School