Experienced in providing excellent customer service by warmly greeting and assisting a large number of customers. Skilled at understanding individual needs and recommending suitable products. Proficient in creating eye-catching displays to increase sales and ensuring accurate cash register transactions while maintaining detailed records.
Overview
7
7
years of professional experience
Work History
Sales Associate
Miss Defne Bridal And Formal Wear
04.2019 - 12.2023
Recommended bridal gowns based on each customer’s body type and personal taste. Maintained a high level of quality customer service to keep the boutique shops reputation.
Helped styling bridal looks with jewelry, veils, gloves and headpieces.
Informed customers about the range of styles, colors and cuts they can select from.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
completed multiple types of transactions with various payments methods.
Maximized sales and costumer satisfaction.
Sales Associate
Omili Clothing
07.2016 - 02.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Answered customer questions about sizing, accessories, and merchandise care.
Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Fashion Designer
Sama University
Ardabil,Iran
03.2016
Skills
Exceeding Customer Expectations
Team Cooperation
Problem-Solving
Order Processing
Honest and Dependable
Languages
Persian
Native or Bilingual
Turkish
Native or Bilingual
English
Full Professional
Timeline
Sales Associate
Miss Defne Bridal And Formal Wear
04.2019 - 12.2023
Sales Associate
Omili Clothing
07.2016 - 02.2019
Bachelor of Arts - Fashion Designer
Sama University
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