Angel Juarez
San Rafael
Summary
Experienced with sales leadership, team management, and strategic planning. Utilizes effective sales strategies and mentorship to drive team performance. Track record of fostering client relationships, optimizing sales processes, as well as a strong understanding of regulatory standards and best practices in auditing.
Overview
12
12
years of professional experience
Work History
Sales Lead Manager
See's Candies
05.2022 - Current
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
- Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
- Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.
- Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
- Leveraged consultative selling techniques to understand customer needs fully and provide tailored solutions accordingly.
- Boosted sales revenue by implementing effective lead generation strategies and nurturing client relationships.
- Attended monthly and yearly meetings to discuss and optimize strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Auditor
Whole Foods Market Inc
10.2018 - 11.2021
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Executed audit phases and entered data into accounting software for analysis.
- Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements.
Manager
Staples, The Office Supply Superstore
02.2014 - 12.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Associate of Arts - Criminal Justice
College of Marin
Greenbrae, CA12-2023
Skills
- Customer follow-up
- Verbal and written communication
- Sales team oversight
- Sales presentations
- Sales strategies
- Sales team training
- Attention to detail
- Decision-making
- Team collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Sales Lead Manager
See's Candies
05.2022 - Current
Auditor
Whole Foods Market Inc
10.2018 - 11.2021
Manager
Staples, The Office Supply Superstore
02.2014 - 12.2018
Associate of Arts - Criminal Justice
College of Marin
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