Angel J. Perez
Arroyo Grande
Summary
Dynamic and reliable professional with experience at DA Janitorial, excelling in customer engagement and problem-solving. Proven ability to maintain high cleanliness standards while enhancing customer satisfaction. Strong communicator and effective team player, adept at multitasking and fostering a positive work environment. Committed to delivering exceptional service and operational efficiency.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of customers and/or employer's in dynamic, fast-paced settings.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative / Custodian
DA Janitorial
09.2020 - Current
- Maintained cleanliness and sanitation in designated areas, ensuring a safe environment for all occupants.
- Operated cleaning equipment, including floor scrubbers and vacuums, to maintain facility standards.
- Supported team efforts in organizing supplies and materials, enhancing operational efficiency in custodial tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Escalated complex issues to appropriate departments for timely resolution.
- Trained new team members on best practices and company policies.
Student Cook Volunteer
Mark Richardson Career Technical Education Center & Agricultural Farm
08.2024 - 06.2025
- Worked in team environment to maintain high levels of productivity.
- Demonstrated adaptability by quickly adjusting to changing circumstances or unforeseen challenges during volunteer events.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
Education
High School Diploma -
Ernest Righetti High School
Santa Maria, CAMinor in Business - Business Administration
Allan Hancock College
Santa Maria, CASkills
- Customer engagement
- Active listening
- Problem-solving skills
- Conflict resolution
- Customer satisfaction measurement
- Disinfection and cleanliness maintenance
- Reliable and accountable
- Effective team engagement
- Communication
- Multitasking and organization
Certification
The Seal of Biliteracy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Music
- Photography
- Guitar
- Cooking
- Friends
Timeline
Student Cook Volunteer
Mark Richardson Career Technical Education Center & Agricultural Farm
08.2024 - 06.2025
Customer Service Representative / Custodian
DA Janitorial
09.2020 - Current
High School Diploma -
Ernest Righetti High School
Minor in Business - Business Administration
Allan Hancock College
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