Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miguel Rodriguez

San Diego

Summary

Committed and hardworking individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

3
3
years of professional experience

Work History

Cashier

Shake Shack
12.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.

Sales Associate

Cell Phone Planet
06.2021 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

San Diego High School
San Diego, CA
06.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Timeline

Cashier

Shake Shack
12.2023 - Current

Sales Associate

Cell Phone Planet
06.2021 - 11.2023

High School Diploma -

San Diego High School

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Miguel Rodriguez