Angel Diaz
Long Beach
Summary
Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Overview
7
7
years of professional experience
Work History
Operations Manager
Clear Me LTD
Long Beach
10.2023 - Current
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Assistant Manager
Hertz
San Pedro
06.2022 - 10.2023
- Overseeing daily operations, managing staff, ensuring compliance with company regulations, and providing exceptional customer service
- Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the store’s performance
- Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores
Account Manager
ProSource Wholesale Flooring
Irvine
02.2018 - 06.2022
- Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
- Collaborated with marketing teams to develop targeted campaigns for account acquisition and growth.
- Addressed customer questions and concerns regarding products and services.
Education
BA - Business Administration
Southern New Hampshire University
Skills
- Marketing
- Project Management
- Budget Planning
- Communication
- Problem-solving
References
Available upon request.
Roles And Responsibilities
- Overseeing daily operations, managing staff, ensuring compliance with company regulations, and providing exceptional customer service.
- Responsible for analyzing financial data, identifying trends, and developing strategies to improve the company's performance.
- Implemented new procedures and technologies that improved efficiency and streamlined operations.
- Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Timeline
Operations Manager
Clear Me LTD
10.2023 - Current
Assistant Manager
Hertz
06.2022 - 10.2023
Account Manager
ProSource Wholesale Flooring
02.2018 - 06.2022
BA - Business Administration
Southern New Hampshire University