Angel Delozier
Riverside
Summary
Dynamic customer service and office professional with over six years of experience in plumbing, boiler systems, HVAC, and automated gates, adept at serving both commercial and residential clients. Recognized for exceptional organizational skills and a strong analytical mindset, thriving in fast-paced environments that require multitasking and effective time management. Committed to delivering positive customer experiences while continuously enhancing skills and contributing as a valuable team member. Proven track record in project coordination and process improvement, driving initiatives that streamline operations and boost productivity while fostering collaboration to meet evolving project demands.
Overview
6
6
years of professional experience
Work History
Project Coordinator
Automated Gate Service
Corona, CA
07.2025 - Current
- Coordinated project timelines and resources to ensure successful completion of multiple initiatives.
- Developed and maintained project documentation to track progress and facilitate communication among stakeholders.
- Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
- Mentored junior team members in project coordination best practices and methodologies for improved performance.
- Oversaw shipping and receiving operations for project parts, ensuring timely delivery for job setup.
- Maintained database and spreadsheets with accurate inventory and status.
Dispatcher
Benrich Service Company
Costa Mesa, CA
07.2023 - 07.2025
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Received and dispatched calls for emergency services.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Prepared daily work and run schedules.
- I work very closely with Emailing, microsoft work, excell, and different work order channel based on our customer,
- I daily review open work orders and paperwork
Dispatcher
Roto-Rooter Plumbing & Water Cleanup
Murrieta, CA
03.2021 - 06.2023
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Answered customer requests with information about time availability, plumbing information and status updates.
- Communicated with individuals within inbound call center setting to complete dispatch support for plumbing calls.
- Trained employees on triaging and dispatching procedures to properly handle daily calls.
Sales Representative
Moxie
Riverside, CA
07.2020 - 12.2020
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
High School Diploma -
Ortega High School
Lake Elsinore, CA2020
Skills
- Good Communication skills
- Team Player
- Attention to Detail
- Schedule Management
- Call Center Software
- Time Management
- Organizing
- Project coordination
- Time management
- Flexible and adaptable
- Project scheduling
Timeline
Project Coordinator
Automated Gate Service
07.2025 - Current
Dispatcher
Benrich Service Company
07.2023 - 07.2025
Dispatcher
Roto-Rooter Plumbing & Water Cleanup
03.2021 - 06.2023
Sales Representative
Moxie
07.2020 - 12.2020
High School Diploma -
Ortega High School