Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angel Dela Garza

Vallejo

Summary

Dynamic and dedicated professional with experience at Boot Barn, excelling in customer service and relationship building. Proven ability to manage high-stress situations while maintaining accuracy in cash handling. Skilled in medical terminology and patient scheduling, committed to enhancing patient outcomes through effective communication and teamwork.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Boot Barn
03.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Phlebotomy Intern

Calregional
03.2025 - 03.2025
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, capillary puncture, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assisted in maintaining a clean and organized phlebotomy station, adhering to infection control protocols.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Addressed questions and concerns to educate patients on collection process and procedures.

Medical Assistant Intern

Brittany L Goss DO Inc.
10.2023 - 11.2023
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Education

Phlebotomy

CALRegional
Fairfield, CA
03-2025

Medical Assistant

CALRegional
Fairfield,CA
09-2023

High School Diploma -

Jesse Bethel High School
Vallejo, CA
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Patient scheduling
  • Medical terminology knowledge
  • Vital sign monitoring
  • CPR
  • Immunization administration
  • Sterilization techniques

Certification

  • CMA - Certified Medical Assistant - AMCA
  • PT - Phlebotomy Technician - AMCA
  • First Aid/CPR Certified - American Heart Association

Timeline

Phlebotomy Intern

Calregional
03.2025 - 03.2025

Sales Associate

Boot Barn
03.2024 - Current

Medical Assistant Intern

Brittany L Goss DO Inc.
10.2023 - 11.2023

Phlebotomy

CALRegional

Medical Assistant

CALRegional

High School Diploma -

Jesse Bethel High School

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Angel Dela Garza