Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
References
Timeline
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Angel Daucet

Innisfil,Canada

Summary

Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Seeking a position to contribute strong interpersonal skills, product knowledge, a collaborative work ethic, and a passion for the brand. Frequently praised as diligent by my peers, I can be relied upon to help your company achieve its goals.

Overview

3
3
years of professional experience

Work History

Crew Member

Tim Hortons
Innisfil, Canada
08.2022 - Current
  • Deliver exceptional service to a diverse clientele within a dynamic, fast-paced setting.
  • Manage cash transactions with accuracy, and ensure compliance with company policies.
  • Address customer inquiries and resolve issues, maintaining a positive customer experience.
  • Work collaboratively with others to ensure efficient operations during peak hours.

Operations Support Specialist

241 Pizza
01.2022 - 08.2022
  • Provided training and mentorship to new staff on service protocols and procedures.
  • Sustained cleanliness and organization enhance overall customer engagement.
  • Supported daily activities include welcoming customers, processing orders, and handling payments.

Education

Bachelor of Arts - English

Toronto Metropolitan University
Toronto, ON
04.2025

Nantyr Shores Secondary School - Business, Marketing, English, Economics

Nantyr Shores Secondary School
Innisfil, ON
06.2024

Skills

  • Customer Service Excellence
  • Product knowledge
  • Cash handling
  • Teamwork and collaboration
  • Adaptability
  • Strong work ethic
  • Creativity
  • Problem solving

Accomplishments

  • Trained 5+ new employees, improving team efficiency and performance
  • Boosted daily sales by 25% through upselling and excellent customer service
  • Consistently maintained 100% accuracy in cash handling
  • Completed 100+ hours of volunteering
  • Received positive customer feedback consistently, improving overall customer satisfaction scores.

Projects

Black Students Association (04/2022, 06/2024) Engaged in indispensable advocacy and advancement of social justice measures to make the campus a more equitable space for Black students. 

Green Team (03/2018, 06/2023) Worked with others to find and implement solutions to reduce waste and increase recycling through advocacy and action. Organized recycling drives in school. Led community clean-up activities. Innisfil Community Church (03/2024, Present) Launched successful community projects. Introduced innovative teaching methods. Led effective fundraising campaigns. Promoted inclusivity and diversity within the youth group.

References

References available upon request.

Timeline

Crew Member

Tim Hortons
08.2022 - Current

Operations Support Specialist

241 Pizza
01.2022 - 08.2022

Bachelor of Arts - English

Toronto Metropolitan University

Nantyr Shores Secondary School - Business, Marketing, English, Economics

Nantyr Shores Secondary School
Angel Daucet