Angel Cruz
Carlsbad
Summary
Hardworking with extensive experience in customer service, providing support to both customers and colleagues. Demonstrates patience and understanding in addressing concerns while actively pursuing new knowledge and skills. Proven ability to enhance team collaboration and improve customer satisfaction. Committed to continuous learning and development.
Overview
3
3
years of professional experience
Work History
Stocking Associate
Walmart
Oceanside
01.2023 - 06.2025
- Ensured timely inventory availability by efficiently unloading trucks and operating material handling equipment (Forklift/Walkie Stacker).
- Maintained backroom cleanliness to uphold operational standards and enhance efficiency.
- Facilitated product accessibility by pulling freight to the sales floor for customer convenience.
- Provided assistance to customers on the sales floor with various inquiries and needs.
- Utilized register experience to process transactions accurately and efficiently.
- Demonstrated flexibility by performing additional duties such as online grocery picking and cart pushing when needed.
Team Associate
Smart And Final
Carlsbad
06.2022 - 12.2022
- Stocked shelves efficiently to ensure product availability and accessibility.
- Pushed carts to maintain and ensure customer satisfaction for in-store shopping.
- Organized freight in a way that created an easier and more efficient system for stocking.
- Checked excess inventory in freezer for timely restocking on shelves.
- Maintained store cleanliness by mopping, sweeping, and removing trash.
Crew Member
McDonald's
Carlsbad
01.2022 - 06.2022
- Delivered exceptional customer service in a fast-paced environment.
- Operated drive-thru, managing orders via headset and processing payments at window.
- Handled register operations to efficiently take customer orders.
- Assisted in beverage preparation and food bagging to enhance service efficiency.
Education
Associate of Arts - Nursing
Miracosta College
Oceanside, CA05-2026
High School Diploma -
Carlsbad High School
Carlsbad, CA06-2023
Skills
- Patient care
- Time management
- Customer service
- Team collaboration
- Problem solving
- Inventory management
- Effective communication
- Heavy product lifting
- Pallet jack operation
- Warehouse safety
- Loading and unloading
- Shelf stocking
- Willing to learn
- Safety compliance
Languages
English
Full Professional
Spanish
Professional
Timeline
Stocking Associate
Walmart
01.2023 - 06.2025
Team Associate
Smart And Final
06.2022 - 12.2022
Crew Member
McDonald's
01.2022 - 06.2022
Associate of Arts - Nursing
Miracosta College
High School Diploma -
Carlsbad High School