Angel Chukwuma

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Restocked supplies and placed purchase orders to maintain adequate stock levels.

• Executed record filing system to improve document organization and management.

• Scheduled office meetings and client appointments for staff teams.

• Created and maintained databases to track and record customer data.

• Developed and updated spreadsheets and databases to track, analyze,

and report on performance and sales data.

• Sorted and distributed office mail and recorded incoming shipments

for corporate records.

• Assisted development and implementation of new administrative

procedures.

• Answered multi-line phone system, routing calls, delivering messages

to staff and greeting visitor

Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.

• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.

• Engaged, educated, and befriended customers to deliver amazing shopping experience.

• Communicated product information with confidence and educated consumers about company.

• Showed understanding of customer's personal style and preferences when offering product advice.

• Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.

• Conducted consumer surveys and analyzed purchasing trends.

• Handled customer inquiries and suggestions courteously and professionally.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Answered constant flow of customer calls with minimal wait times.

• Answered customer telephone calls promptly to avoid on-hold wait

times.

• Updated account information to maintain customer records.

• Maintained customer satisfaction with forward-thinking strategies

focused on addressing customer needs and resolving concerns.

• Responded to customer requests for products, services, and company

information.

• Clarified customer issues and determined root cause of problems to

resolve product or service complaints.

• Handled customer inquiries and suggestions courteously and

professionally