Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Angel Casanova

Bell Gardens

Summary

Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.

Experienced with maintaining high standards of kitchen cleanliness and hygiene. Utilizes efficient dishwashing techniques to support kitchen operations. Knowledge of health and safety regulations, ensuring compliance and clean environment.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Sales Representative

El Imperial
05.2021 - 08.2023
  • Assisted customers with selections, ensuring a positive shopping experience and fostering repeat business.
  • Managed inventory levels, monitoring stock to maintain product availability and prevent shortages.
  • Processed transactions accurately, maintaining cash register integrity and ensuring smooth checkout procedures.
  • Resolved customer complaints promptly, enhancing satisfaction and loyalty through effective problem-solving skills.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Dishwasher/Prep Cook

Crimson Coward
08.2024 - Current
  • Operated commercial dishwashing equipment to maintain cleanliness and sanitation standards.
  • Sorted and organized dishes, utensils, and kitchenware for efficient workflow.
  • Assisted kitchen staff with maintaining cleanliness in food preparation areas.
  • Monitored inventory of cleaning supplies to ensure adequate stock levels.
  • Followed safety protocols to prevent accidents and ensure a safe working environment.
  • Implemented time-saving practices that improved dish-cleaning processes in high-volume settings.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Assisted customers with inquiries and provided product recommendations.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions accurately, minimizing discrepancies.

Education

High School Diploma Or GED -

Bell Gardens High School
Bell Gardens, CA
06-2021

Skills

  • Inventory stocking
  • Service excellence
  • Food handling skills
  • Strong verbal communication
  • Cash handling
  • Customer transaction management
  • Team leadership
  • Thorough kitchen sanitation
  • Client engagement
  • Customer relationship building
  • Quality improvement
  • Strategic planning
  • Client relationship management

Accomplishments

  • Suggested actionable improvements to streamline training procedures.
  • Contributed to a consistent customer satisfaction rating through quality and timely service.
  • Supervised team of 4 staff members.
  • Prepared an average of 100 menu items per shift.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Timeline

Dishwasher/Prep Cook

Crimson Coward
08.2024 - Current

Sales Representative

El Imperial
05.2021 - 08.2023

High School Diploma Or GED -

Bell Gardens High School

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Angel Casanova