Angel Carrillo
Rialto,CA
Summary
Experienced claims professional specializing in Car Estimating & Claims Management, with a proven track record in high-volume, fast-paced environments. I deliver thorough vehicle inspections, precise damage assessments, & efficient claim resolutions that protect both customer & company interests. Known for my consistency, empathy, & clear communication, I de-escalate tense situations & turn difficult interactions into positive outcomes. I excel at navigating complex claims while staying calm, collaborative, and focused on client satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Estimator
Caliber Collision (Luxury)
Riverside, CA
06.2022 - 05.2026
- Evaluated & Managed Large Losses ($50k+) using various estimating software & OEM Procedures to ensure accurate repairs & pricing.
- Created detailed Estimates & Supplements for various DRPs & all major Insurance Companies according to their Guidelines. (Main-DRP Accounts: SF, GEICO, AMFAM, FARMERS, AAA, WAWA).
- Collaborated with AUDI/ VW of North America & led their In-Transit Repair Program to ensure vehicles were repaired back to OEM Spec at our Certified Facility.
- Identified heavy structural damages & determined necessary Certified Repairs for new EV & High-Line Vehicles.
Estimator / Administration
Transformer Auto Body
Bloomington, CA
08.2017 - 04.2022
- Developed strong relationships with suppliers, negotiating favorable prices & terms to lower material costs.
- Managed 2insurance claims & negotiated supplements efficiently, facilitating prompt payouts.
- Performed accounting & reconciliation of Claims to ensure accurate financial reporting to perform reports/taxes on a monthly basis.
- Maintained all permits & licenses to comply with regulatory standards & Licensing with all regulatory agencies (BAR, EPA, CUPA) Up to Date & Certified.
Operations Specialist
C.I Group
Los Angeles, CA
10.2015 - 03.2017
- Managed accounts to supply specialized machinery and parts across sectors, including mining, farming, and transportation.
- Developed applications to calculate data for improved management of inventory, orders, and client relationships.
- Sourced critical parts & identified emerging technologies to help Cities & Government agencies solve operational challenges, with a primary focus on water management & filtration.
Education
Platinum I-CAR Certified - Auto Collision Repair & Estimatics
I-CAR
Chicago, ILBusiness Information Management
University of California Irvine
Irvine, CA06.2021
Skills
- Documentation & Claim Management
- Strong Written & Verbal communication skills
- Organizational skills & Time Management
- Insurance Claim Processes
- CCCONE - Estimating
- Mitchell Cloud - Estimating
- Mitchell Ultramate- Estimating
- Dealership/ OEM Repair Portals- Ex Porsche PPN Network
- Google and Microsoft Office
Certification
I‑CAR Platinum
LANGUAGES
English & Spanish
Timeline
Senior Estimator
Caliber Collision (Luxury)
06.2022 - 05.2026
Estimator / Administration
Transformer Auto Body
08.2017 - 04.2022
Operations Specialist
C.I Group
10.2015 - 03.2017
Platinum I-CAR Certified - Auto Collision Repair & Estimatics
I-CAR
Business Information Management
University of California Irvine