Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angel Baez

San Jose

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

4
4
years of professional experience

Work History

Cashier

Ernesto Galarza Elementary
San Jose
11.2021 - Current
  • Organized product displays, rotated stock and removed outdated items.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Operated cash registers to process payments for goods and services.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.

Customer service

Ernesto Galarza Elementary
San Jose
08.2021 - Current
  • Developed positive relationships with customers through friendly interactions.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Greeted clients and provided excellent customer service.

Food Server

Chuys Tacos
San Jose
10.2023 - 05.2024
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.
  • Prepared tables for meals by setting up items such as linens, silverware, and glassware.
  • Greeted guests in a friendly and welcoming manner.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Took orders from customers accurately and delivered them to the kitchen staff promptly.
  • Attended regular team meetings for updates on new menu items.
  • Informed customers of daily specials and menu changes.
  • Communicated effectively with kitchen staff regarding order details, special requests, and allergies.

Education

High School Diploma -

Willow Glen High School
San Jose, CA
05-2025

Associate of Arts - Business Administration And Management

De Anza College
Cupertino, CA

Skills

  • Customer service
  • Cash handling
  • Team collaboration
  • Sales assistance
  • Product restocking
  • Conflict resolution
  • Payment processing

Languages

English
Professional
Spanish
Professional

Timeline

Food Server

Chuys Tacos
10.2023 - 05.2024

Cashier

Ernesto Galarza Elementary
11.2021 - Current

Customer service

Ernesto Galarza Elementary
08.2021 - Current

High School Diploma -

Willow Glen High School

Associate of Arts - Business Administration And Management

De Anza College

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Angel Baez