Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel August

Oakland

Summary

Iam great at customer service with a strong focus on customer relations and operational efficiency. Proven track record in developing promotional strategies and training staff to enhance sales performance and customer satisfaction.

Overview

24
24
years of professional experience

Work History

Store Manager

Star Beauty Supply
Oakland, CA
03.2024 - Current
  • Directed daily operations to enhance store performance and customer satisfaction.
  • Implemented inventory management systems to optimize stock levels and reduce shrinkage.
  • Trained and mentored staff on product knowledge and customer service best practices.
  • Developed promotional strategies to increase sales and attract new customers.

Store Manager

Chris Beauty Supply
San Leandro, CA
01.2002 - 01.2018
  • Analyzed sales reports to identify trends and adjust merchandising strategies accordingly.
  • Fostered a positive work environment through effective team communication and conflict resolution.
  • Established operational procedures that improved workflow efficiency and reduced costs.
  • Led staff meetings to align team goals with overall business objectives and drive engagement.

Sales Support Specialist

AT&T
01.2010 - 01.2017
  • Managed customer inquiries and provided product information to enhance satisfaction and support sales initiatives.
  • Coordinated order processing and fulfillment, ensuring timely delivery of products to customers.
  • Developed training materials for new hires, improving onboarding efficiency and knowledge retention.
  • Assisted in resolving escalated customer issues, maintaining high service standards and client relationships.

Education

Certificate - REAL ESTATE

Cosmotek
Hayward, CA
12-2025

High School Diploma -

OAKLAND TECHNICAL HIGH
Oakland, CA
06-2003

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Timeline

Store Manager

Star Beauty Supply
03.2024 - Current

Sales Support Specialist

AT&T
01.2010 - 01.2017

Store Manager

Chris Beauty Supply
01.2002 - 01.2018

Certificate - REAL ESTATE

Cosmotek

High School Diploma -

OAKLAND TECHNICAL HIGH
Angel August