Angel Alvarez
Surrey,British Columbia
Summary
Accomplished Data Center Manager with over 20 years of experience in leading and executing complex projects for organizations such as SOVOS, CLARO CHILE, and HUAWEI. Demonstrated expertise in strategic planning, resource allocation, and team mentorship has consistently driven operational success. Proficient in network design, implementation, and optimization, with advanced certifications including CCNA, CCNP, and CCNP Enterprise. Aiming to leverage extensive knowledge of data center and cloud solutions to enhance organizational performance further.
Results-driven professional with expertise in strategic leadership and operational excellence, specializing in data center optimization. Demonstrated success in managing high-availability operations while minimizing downtime and enhancing resource utilization. Proven track record of leading successful data center migrations and expansions, implementing innovative energy-efficient solutions, and developing comprehensive disaster recovery plans. Committed to delivering exceptional results that exceed customer expectations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Network Designer Specialist III
Telus International
Vancouver, Canada
10.2023 - Current
- Design, implement, and maintain a robust network infrastructure to support business operations.
- Troubleshoot and resolve complex network issues to minimize downtime and service disruptions.
- Ensure network security and compliance with industry standards to safeguard sensitive data.
- Provide expert-level network support to end users, addressing their technical needs promptly and efficiently.
- Optimize network performance and capacity for optimal user experience and business productivity.
- Stay current with emerging network technologies to drive innovation and improve network capabilities.
Senior Network Engineer
SOVOS COMPLIANCE
Santiago, Chile
03.2021 - 10.2023
- As a networking team lead, I've overseen the expansion of our infrastructure globally, with a particular focus on the LATAM region, including Brazil, Argentina, Chile, Peru, Colombia, and Mexico.
- My role at SOVOS has strategically managed data centers from Turkey to Lisbon, Stockholm to Brighton, and Boston to Minnesota.
- Cultivated a high-performing team by defining clear roles, providing strategic guidance, and investing in professional development.
- Designed and implemented robust network architectures, ensuring high availability, performance, and security.
- Provided expert-level customer support, resolving complex issues and driving customer satisfaction.
- Proactively monitored and optimized network capacity, anticipating future growth and resource requirements.
- Developed and implemented efficient processes and procedures to streamline operations and reduce risk.
- Strategically managed budgets, negotiated favourable contracts, and identified cost-saving opportunities.
- Maintained a strong security posture, implementing best practices and staying informed about emerging threats.
CloudOps Engineer III
SOVOS COMPLIANCE
Santiago, Chile
08.2019 - 03.2021
- As a member of the global networking team, I have had the opportunity to work extensively with networks around the world, particularly in the LATAM region - covering countries such as Brazil, Argentina, Chile, Peru, Colombia, and Mexico with Partial interaction with global datacenter´s operations
- Improve and enhance the network architecture by leading the implementation and maintenance of robust security protocols and measures to safeguard data center networks effectively
- Collaborate closely with cross-functional teams, including architecture, product development, project management, systems administration, DBAs, and engineering, to deeply understand business requirements and design optimal technical solutions
- Take full ownership and responsibility for the entire network architecture and management, overseeing the smooth operation and maintenance of various networking systems like F5 Big IP, ASM, and LTM, Cisco routers, switches, and firewalls, Wireless LAN, SSL-VPN, IPSEC, IPS, IDS, MPLS, iWAN, TACACS, and Prime
- Efficiently manage and optimize monitoring services utilizing the SolarWinds Solution, ensuring the proactive monitoring and swift troubleshooting of network performance and security incidents
Datacom Engineer Senior
CLARO ISP
Santiago, Chile
03.2018 - 08.2019
- As part of my work in the ISP industry, I have gained extensive expertise in various technologies such as PDH, SDH, MPLS L2VPN, L3VPN, IGP (OSPF, EIGRP, ISIS), BGP, and Firewall solutions from top brands such as Cisco, Huawei, Fortinet, and Checkpoint
- I have also acquired skills in Load Balancer F5 and AAA solutions (ACS, ISE) to provide seamless and secure network services
- Design, implement, and maintain network infrastructure to ensure high availability and performance
- Troubleshoot and resolve network issues, both proactively and reactively, to minimize downtime and ensure customer satisfaction
- Conduct regular network performance analysis and capacity planning to anticipate and address potential bottlenecks
- Collaborate with cross-functional teams to implement new network services and technologies
- Monitor and maintain network security measures, including firewalls and access controls, to protect company data and infrastructure
- Implement and manage network monitoring tools to proactively identify and address network issues
- Document network configurations, changes, and procedures to ensure knowledge transfer and maintain an up-to-date network database
- Stay updated on the latest developments and trends in networking technologies and best practices
- Participate in on-call rotations and provide 24/7 support for critical network issues
Security Engineer
CLARO ISP
Santiago, Chile
08.2015 - 03.2018
- As part of my work in the ISP industry, I have gained extensive expertise in various technologies, such as Firewall solutions from Cisco and Checkpoint
- I have also acquired skills in Load Balancer F5 (LTM) and AAA solutions (ACS), to provide seamless and secure network services
- Mentor and provide guidance to junior members of the network security engineering team
- Analyze and make recommendations for network security enhancements
- Develop and implement network security policies and procedures
- Assist in the development and execution of disaster recovery and business continuity plans
- Collaborate with other security teams to ensure a holistic approach to security across the organization
- Stay current on emerging security threats and technologies, and provide recommendations for improvement
- Assist in the development and implementation of incident response procedures
- Provide technical expertise and support in the investigation and resolution of security incidents
- Assist in the planning and execution of penetration testing activities to identify vulnerabilities and recommend mitigation strategies
Specialist Engineer Senior B
HUAWEI TECHNOLOGIES
Caracas, Venezuela
01.2014 - 03.2014
- I had the opportunity to work in all stages of national/international-wide network projects, from the design (high-level design) to implementation (low-level design), ATP (acceptance test protocols) design and training of multidisciplinary teams; the documentation was part of the daily basis routinary and non-routinary activities
- I had to demonstrate my ability to set goals and objectives, manage resources, and provide guidance and direction in alignment with company requirements, policies, and regulations
- Implementation leader and commissioning
- OPSUT Project (CANTV)
- Perform the ATP (Acceptance test protocol) on site
- (Deliver the fixes list, if this is necessary)
- Perform the VRP or IOS upgrade
- Perform deep troubleshooting sessions during crisis
- Oversees mentoring junior network engineers to reduce the knowledge curve
Specialist Engineer Senior
HUAWEI TECHNOLOGIES
Caracas, Venezuela
08.2011 - 01.2014
- I had the opportunity to work in all stages of national/international-wide network projects, from the design (high-level design) to implementation (low-level design), ATP (acceptance test protocols) and training of multidisciplinary teams; the documentation was part of the daily basis routinary and non-routinary activities
- I had to demonstrate my ability to set goals and objectives, manage resources, and provide guidance and direction in alignment with company requirements, policies, and regulations
- Technical director
- OPSUT Project (CANTV)
- Implementation leader and commissioning
- OPSUT Project (CANTV)
- Engineer approval of products and services
- OPSUT Project (CANTV)
- Trainer of Datacom product line
Trainer
HUAWEI TECHNOLOGIES
Caracas, Venezuela
04.2010 - 08.2011
- I had the opportunity to work in the implementation stage of national/international-wide network projects and perform ATP (acceptance test protocols)
- Maintain and support the ISP platform
- Provide the technical risk to include new services
- Provide a report about the behaviour of the new services
- Provide the weekly report about platform behaviour
Education
BBA - Business Administration
Douglas College
New Westminster, None12-2024
Bachelor - Computer Engineering
System Analysis
Skills
- Data center networking
- Network security implementation
- Disaster recovery planning
- Strategic planning
- Technical leadership
- IT security protocols
- Expert network design
- Compliance management
- Network performance optimization
- Effective communication
- Problem-solving
- Coaching and mentoring
- Routing protocols mastery
- Advanced Troubleshooting
Keytechnologies
- Cisco ASA Firewall: 8+ years of experience in different companies (CLARO CHILE, SOVOS)
- Checkpoint Firewalls: 5 + years of experience at CLARO CHILE
- Fortinet Firewalls: 3 Years of experience at Sovos
- Cisco Switching/Routing/Security: I have over two decades of experience managing CISCO devices for high-profile companies such as Telefonica, Metro of Caracas, Claro Chile, and Sovos Compliances. Additionally, I hold a Cisco Professional certification, which I have maintained for the past ten years.
- F5 load balancer: 5+ years of hands-on experience in this brand, CLARO CHILE and SOVOS (LTM, ASDM modules).
- VPN: CISCO ANYCONNECT, FORTICLIENT AND OPEN VPN (for remote access VPN) for site-to-site vpn CISCO ASA, FORTIGATE, MIKROTIK.
Certification
- CCNP/CCNP ENCOR/ CCNA, CSCO12187671, 04/01/24
- ALLOT (international bandwidth administrator), 01/01/17
Training
SENSSS/ALLOT PRINCIPLES OPERATION-Manager Program Presentation-Executive Program Effective Negotiation-LOW AND MIDDLE-END LAN SWITCHES HUAWEI-Monitoring Analysis and Response Securing System CISCO-Building Cisco Multilayer Switched Networks CISCO-MPLS Multiservice Router System Tellabs-Implementing Cisco Intrusion Prevention Systems CISCO-Securing Networks with PIX and ASA CISCO-Interconnecting Cisco Network Device Advanced CISCO/Interconnecting Cisco Network Device Advanced Solutions CISCO-Optical System antennas and equipment ZENITEL FRANCE-Designing for Cisco Internetwork Solutions GLOBAL CISCO LONDON-Interconnecting Cisco Network Devices GLOBAL CISCO LONDON-Introduction to Cisco Networking Technologies CISCO-Marconi SDH equipment specialist Telenorma -Advanced Planning Topologies specialist Telenorma-Technology SDH specialist ZTE -Cisco Networking Academy Program-CISCO
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Network Designer Specialist III
Telus International
10.2023 - Current
Senior Network Engineer
SOVOS COMPLIANCE
03.2021 - 10.2023
CloudOps Engineer III
SOVOS COMPLIANCE
08.2019 - 03.2021
Datacom Engineer Senior
CLARO ISP
03.2018 - 08.2019
Security Engineer
CLARO ISP
08.2015 - 03.2018
Specialist Engineer Senior B
HUAWEI TECHNOLOGIES
01.2014 - 03.2014
Specialist Engineer Senior
HUAWEI TECHNOLOGIES
08.2011 - 01.2014
Trainer
HUAWEI TECHNOLOGIES
04.2010 - 08.2011
BBA - Business Administration
Douglas College
Bachelor - Computer Engineering
System Analysis
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