Summary
Overview
Work History
Education
Skills
Timeline
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Angel Alfaro

Hemet

Summary

Adept Program Manager with a proven track record at Amazon, showcasing exceptional multitasking abilities and teamwork. Expert in leading cross-functional teams to exceed project goals within tight deadlines, demonstrating significant improvements in efficiency and cost reduction. Skilled in material handling and safety compliance, with a strong focus on achieving top-notch customer satisfaction and operational excellence.

Overview

9
9
years of professional experience

Work History

Program Manager

Amazon
07.2021 - Current
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Roofing Assistant

Private Contractor - Cody
07.2020 - 05.2021
  • Improved job site efficiency by organizing materials and tools for the roofing team.
  • Supported overall project success by assisting with tear-offs, underlayment installations, and flashing repairs as needed.
  • Conducted regular equipment maintenance checks, guaranteeing optimal performance for accurate measurements.
  • Increased durability of roofs by providing assistance in proper insulation installation techniques.
  • Assisted with emergency repair services when necessary, helping clients mitigate further damage from unexpected weather events or accidents quickly.
  • Inspected problem roofs to determine best repair procedures.
  • Increased accuracy in project estimates with diligent measurement records, reducing material waste and labor costs.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.

Retail Cashier/Shelf Stocker

Walmart
08.2019 - 03.2020
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
  • Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
  • Expedited restocking process during peak hours to maintain a well-stocked sales floor for customers'' convenience.

General Labor

Namers Signs & Printing
02.2017 - 07.2019
  • Collaborated with team members to achieve department goals and maintain a positive work environment.
  • Provided exceptional customer service, cultivating loyal clientele and generating repeat business.
  • Taking measurement's for retail store signs.
  • Printing correct measurements for clothes/signs and car details.

Assistant Manager

Subway
08.2015 - 01.2017
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Performed inventory control procedures to manage stock.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Education

High School Diploma -

Mountain View High School
San Jacinto, CA
05.2001 -

Skills

Teamwork and Collaboration

Multitasking Abilities

Time Management

Task Prioritization

Timeline

Program Manager

Amazon
07.2021 - Current

Roofing Assistant

Private Contractor - Cody
07.2020 - 05.2021

Retail Cashier/Shelf Stocker

Walmart
08.2019 - 03.2020

General Labor

Namers Signs & Printing
02.2017 - 07.2019

Assistant Manager

Subway
08.2015 - 01.2017

High School Diploma -

Mountain View High School
05.2001 -

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Angel Alfaro