Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Hi, I’m
Ange Batesi
Edmonton,AB
Summary
Overview
1
year of professional experience
4
years of post-secondary education
2
Languages
4
Certificates
Work History
WalmartOttawa, ON
Cashier
02.2024 - 06.2024
Job overview
- Assisted 20 customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Rhino Gaming LouungeRwanda, Kigali
Assistant Manager
06.2023 - 12.2023
Job overview
- Increased sales by 10%through effective merchandising strategies and targeted promotions.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within store.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with management team to develop strategic plans for business growth and improvement.
CCI RwandaRwanda, Kigali
Call Agent
01.2023 - 05.2023
Job overview
- Built strong customer relationships with empathetic communication and active listening skills.
- Handled escalated calls with professionalism, effectively de-escalating situations and finding resolutions.
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
- Supported colleagues in handling complex cases, fostering collaborative work environment.
- Maintained high call quality standards by adhering to company guidelines and protocols.
- Managed time effectively between inbound calls and follow-up tasks, ensuring all responsibilities were addressed daily
- Contributed to team's success by consistently meeting or exceeding performance metrics
Education
College Saint Jean NyarusangeRwanda
High School Diploma
01.2019 - 08.2022
University Overview
Skills
Cash Register Operation
Certification
Certificate of Alberta Food Safety Basics
Availability
See my work availability
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Quote
All progress takes place outside the comfort zone.
Timeline
Certificate of Alberta Food Safety Basics
07-2024
Certificate of Intermediate First Aid
07-2024
Cashier
Walmart
02.2024 - 06.2024
Assistant Manager
Rhino Gaming Louunge
06.2023 - 12.2023
Call Agent
CCI Rwanda
01.2023 - 05.2023
College Saint Jean Nyarusange
High School Diploma
01.2019 - 08.2022
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