Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angad Singh

Beaumont,AB

Summary

Expert Transportation Specialist focused on keeping delivery and customer service operations moving smoothly. Proficient in third-party transportation practices and compliance requirements. Knowledgeable about training employees, coordinating work schedules and updating dispatch logs. Always looking for ways to improve efficiency and procedures. Dedicated and organized Operations Manager with over 8 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.

Overview

8
8
years of professional experience

Work History

OPERATIONS MANAGER

ROAD RANGERS INC.
Edmonton, AB
08.2023 - Current
  • Responsible for running operations at the company from keeping the trucks on the road, hiring drivers, budgeting, safety management and maintenance
  • Started KPI reports like cost per mile, fuel efficiency per unit, profit margin, revenue per mile, equipment utilization and driver turnover rate
  • Brought in multiple new accounts in the frac sand and oilfield industry for bottom hopper super b trailers and flatbed trailers.

SENIOR DISPATCHER

FREIGHT LINK LOGISTICS
Brampton, ON
09.2022 - 05.2023
  • Responsible for running operations at the company from booking loads, planning drivers, maintaining safety of the equipment and overlooking the junior office staff
  • Brought in dedicated loads for the company and increased the monthly revenue of 20 trucks by $120000
  • Started the practice of creating spreadsheets and reports to keep track of all the loads, repairs, fuel and driver pay to calculate the profit per asset
  • Held weekly meetings with the Accounting executive and president of the company to give them the overview of Operations and get their feedback.

DISPATCHER

Maple Lodge Farms
Mississauga, ON
10.2019 - 09.2022
  • Plan and supervise shipments from shipping to the customers
  • Schedule daily and weekly routes using Blue Jay TMS
  • Track orders using tracking software
  • Coordinate with the production and shipping supervisors to ensure timely delivery of products
  • Monitor and report on transportation costs
  • Report maintenance and repair needs for transportation vehicles and equipment
  • Organize safety training sessions for employees
  • Manage and coordinate 50 unionized company drivers, 20 agency drivers and 10-20 third party drivers on daily basis.

DISPATCHER

Pagonis Transport
Toronto, ON
01.2019 - 09.2019
  • Provided consistent and exceptional service to drivers and customers
  • Daily contacted carriers through load link to determine availability and negotiate transportation rates
  • Coordinated dispatching of 20 drivers to accomplish daily delivery requirements
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction
  • Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
  • Coordinated schedules and communicated changes to customers
  • Identified areas of weakness and recommended or implemented process improvements.

DISPATCHER

GD Xpress
Brampton, ON
10.2017 - 12.2018
  • Provided consistent and exceptional service to drivers and customers
  • Established long-term customer relationships through prompt and courteous service
  • Resolved problems, including identifying issues, thinking critically to determine the best course of action, and implementing solutions
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
  • Directed all dispatching, routing and tracking of 15 fleet vehicles
  • Managed bills of lading, packing lists, dock receipts and certificates of origin for each shipment
  • Followed through the custom clearance of all shipments crossing the border.

JR DISPATCHER

Fleetex Transport
Bolton, ON
12.2015 - 11.2016
  • Prepared paperwork for the loads and got the shipments cleared from the customs
  • Kept up to date record of every load and kept track of deliveries and pickups
  • Notified customers on the delivery status to avoid any problems during the delivery
  • Managed approximately 75-100 incoming calls, emails and faxes per day from customers and drivers.

Education

Bachelor of Arts - Financial and Business Economics

York University
01-2025

Skills

  • Service coordination
  • Schedule management
  • Trip planning
  • LTL knowledge
  • MS Office
  • Sale expertise
  • Complaint resolution
  • Shipping procedures understanding
  • Quick learner
  • Customer Relationship Management
  • Dispatching Software
  • Transportation Sourcing
  • Health and Safety Compliance
  • Organizational Management
  • Performance Monitoring
  • Logistics Oversight
  • Business Development
  • Supply Chain Management

Timeline

OPERATIONS MANAGER

ROAD RANGERS INC.
08.2023 - Current

SENIOR DISPATCHER

FREIGHT LINK LOGISTICS
09.2022 - 05.2023

DISPATCHER

Maple Lodge Farms
10.2019 - 09.2022

DISPATCHER

Pagonis Transport
01.2019 - 09.2019

DISPATCHER

GD Xpress
10.2017 - 12.2018

JR DISPATCHER

Fleetex Transport
12.2015 - 11.2016

Bachelor of Arts - Financial and Business Economics

York University

Similar Profiles

CREATE PROFILE
Angad Singh