Angad Singh Gill
Vancouver,BC
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Nordstorm
06.2022 - 09.2022
- Prioritized and excelled in delivering exceptional customer service at Nordstrom, earning consistent praise for expertly resolving concerns and exceeding expectations in a high-volume retail environment.
- Showcased precision in order processing, resulting in a significant reduction in discrepancies and elevated customer satisfaction metrics.
Collaborated seamlessly with cross-functional teams to address inquiries, guaranteeing a frictionless shopping experience - Proactively engaged with customers, contributing to the cultivation of a positive brand image.
Sales Associate
Best Buy Metrotown
07.2021 - 10.2021
- Delivered exceptional customer service through attentive listening, personalized product recommendations, and post-purchase follow-ups.
- Enhanced order processing efficiency, achieving a 98% on-time fulfillment rate by meticulous detail entry and proactive issue resolution.
- Developed comprehensive knowledge of Best Buy's product range, staying updated on tech trends to educate customers, guide choices, and troubleshoot concerns.
Education
Bachelor of Applied Science, Civil Engineering -
University of British Columbia
Vancouver, BC01.2026
Skills
- CAD
- S-Frame
- Civil 3D
- Microsoft Excel
- C#
- R#
Accomplishments
UBC Outstanding International Student Award 2020
Additional Information
- Truss Bridge
Implemented construction methodologies for a truss bridge, ensuring compliance with Vancouver's civil engineering standards. Led the design phase using sophisticated software and interdisciplinary collaboration, constructing a comprehensive bridge that addressed aesthetic and functional criteria. Resolved intricate engineering issues innovatively, ensuring timely project advancement while prioritizing structural integrity and safety.
- Proximity Sensitive Claw
Iteratively designed a proximity-sensitive claw, refining sensor responsiveness and mechanical reliability through rigorous testing to achieve a final prototype with a 95% accuracy rate. Applied a synthesis of electronic circuitry, software integration, and mechanical design to create an efficient claw system, showcasing adeptness in multidisciplinary engineering.
Leadership Experience
UBC Student Housing, Vancouver, BC, Move-In Crew, 09/2023, 09/2023, Excelled as a key member of the move-in crew, coordinating with colleagues to efficiently organize and transport items, ensuring a seamless relocation experience while minimizing disruptions.
Timeline
Customer Service Associate
Nordstorm
06.2022 - 09.2022
Sales Associate
Best Buy Metrotown
07.2021 - 10.2021
Bachelor of Applied Science, Civil Engineering -
University of British Columbia
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