Ang Dagnall

• Advised clients on appropriate nutraceutical supplements based on their specific health requirements.
• Oversaw the stocking and receiving of dietary supplements and health products.
• Promoted innovative ideas to enhance departmental efficiency.

• Advised customers on suitable supplements and sports nutrition to meet their health and fitness goals.
• Oversaw key holder duties, maintaining precise cash and till management.
• Stayed informed on current research and supplement companies to offer expert advice.

Managed a portfolio of accounts with a focus on product promotion and up-selling through phone and email communication. Maintained critical sales targets during industry shifts, trends, and manufacturing/distribution disruptions.

• Reliably achieved aggressive monthly targets, powered a sales increase during the COVID-19 pandemic through high-touch customer service, and prioritizing contact with key accounts.
• Managed a portfolio of over 200 accounts and served as a primary point of contact for marketing and sales support, order processing, promotions awareness, and general customer service.
• Leveraged background in nutrition to deliver educational and compelling product presentations to both existing and prospective accounts, driving sales.

Onboarded to fill a maternity leave position, I rapidly adapted to the new role and achieved top-ranked sales results in less than one year. Managed Product Ambassador hiring and training, brand awareness and promotion campaigns, profitability strategies, and account management functions.

• Catapulted sales in the Vancouver Lower Mainland territory by 180% year-over-year and grew the portfolio to over 100 accounts.
• Generated the highest sales outcomes on the Western team for two consecutive quarters.
• Powered organic growth within accounts – maximized sales per account.
• Pioneered innovative tactics to penetrate new health food retailer accounts and markets. Forged strong relationships with new stores by delivering product education and sales plans.

Served as a key contributor to daily operations, store merchandising, and product inventory management. Engaged in weekly lunch seminars and education initiatives.

• Supported sales and marketing efforts. Contributed to strategic planning, campaign execution.
• Conducted client consultations and delivered advice and education on a broad range of health concerns and supplements.
• Trained and coached newly hired employees on supplementation, nutraceuticals, and health research.