Aneta Uzarska
Edmonton,AB
Summary
Results-driven professional with a background in healthcare and customer service. Offering several years of experience cultivating seamless office operations. Known for strong problem-solving abilities and effective communication, consistently enhancing quality of care. Detail-oriented with proven track record of building long-lasting relationships with patients, customers and coworkers alike.
Overview
18
18
years of professional experience
2006
2006
years of post-secondary education
Work History
Medical Office Assistant
Ermineskin Medical Clinic
Edmonton, Alberta
05.2016 - 12.2025
- Prepped patients prior to seeing their physician for efficiency. This included taking vitals - weight, height, vision, temperature, blood pressure, O2 Sats.
- Filling out forms including pre-operative, drivers medicals, fitness medicals for eps, ems, etc
- Set up of small procedures including vasectomies, IUD insertions, IUD removals, biopsies, mole removals, skin tag removals, etc
- Sterilization of instruments
- Weekly and monthly maintenance of autoclave
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process and providing comfort.
- Maintained a clean work environment by adhering to infection control protocols.
- Assisted, and chaperoned physicians during examinations by providing instruments and supplies as needed for pap smears, vaginal exams, breast exams, Iud insertions and some minor surgical procedures
- Performed laboratory tests such as urine dips for prenatal appointments
- Maintained medical supply inventory levels and ordered additional supplies when needed.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Communicated effectively with other healthcare staff members regarding patient care plans.
- Maintained smooth flow of examinations to keep appointments on schedule.
- Performed some basic clerical duties such as booking appointments, answering phone calls, completing tasks, redirecting incoming faxes, scanning documents, faxing prescriptions, inputing vitals, photocopying forms and documents.
Deli Clerk
Safeway
Edmonton, Alberta
12.2007 - 03.2016
- Assisted customers in selecting deli products, providing tailored recommendations and enhancing customer satisfaction.
- Trained new staff on deli procedures and safety protocols, fostering a knowledgeable and efficient team.
- Prepared and assembled deli trays for catering orders, showcasing products attractively for customer appeal.
- Executed daily cleaning schedules to uphold sanitation standards, ensuring a safe environment for staff and customers.
- Responded to customer inquiries and complaints promptly, enhancing overall customer experience and loyalty.
- Monitored food quality and freshness, removing outdated items to maintain high standards of service.
- Created efficient workflows for product preparation, reducing service time and improving customer satisfaction.
- Provided assistance with special orders, ensuring customer preferences were met with attention to detail.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Greeted customers in a friendly and professional manner.
- Stocked shelves with fresh items daily.
- Offered samples to promote and upsell specials.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Documented and entered special orders for event catering and party trays.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Worked in different areas of the deli - including hot foods, where I cooked, maintained the hot foods during the rush hours and dealt with restocking and waste management.
Education
Diploma - MOA
Medical Reception College
03.2011 - 07.2011
Argyll Centre
Edmonton, ABSkills
- People person
- Positive attitude
- Patient preparation
- Vital signs monitoring
- Medical supply management
- Customer service
- Problem solving
- Self management
- Multitasking and organization
Languages
English
First Language
Polish
Intermediate (B1)
B1
Affiliations
Some of my passions these days include time spent with my dogs, novice gardener, avid reader, camping and new adventures made with family and friends, and aquafit.
References
References available upon request.
Timeline
Medical Office Assistant
Ermineskin Medical Clinic
05.2016 - 12.2025
Diploma - MOA
Medical Reception College
03.2011 - 07.2011
Deli Clerk
Safeway
12.2007 - 03.2016
Argyll Centre