Anet Shabaziansingerdi
Glendale,CA
Summary
Highly motivated to join to the new workforce to gain real-world experience. Ability to complete tasks in both individual and team
settings. Ability to speak Armenian, Farsi and English. Dependable, reliable and fast learner. Hardworking and passionate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals and ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
9
9
years of professional experience
Work History
Customer Service Representative/Cashier
Venice Classic Pastry
06.2016 - Current
- Regularly exceeded daily sales and product add-on quotas.
- Educated customers on promotions to enhance sales.
- Answered constant flow of customer calls
- Recommended products to customers, thoroughly explaining details.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Entered customer interaction details into system to track requests, document problems and record solutions offered.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Built relationships with customers to encourage repeat business.
- Reduced processing errors by meticulously following transaction procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Universal Healthcare Carrers Collage
100 W Broadway Ste 740, Glendale, CA 91210 01-2025
High School Diploma -
Toumasian
Iran09-2009
Associate of Arts - Permanent Cosmetics And Tattooing
Shape Brow Studio
Glendale10.2019
Skills
- Trilingual ( English, Armenian, Farsi )
- CMS 1500 insurance filling and processing
- Administrative tasks, Data entry
- Knowledge of ICD codes and CPT codes
- Able to perform venipuncture and injections
- (intramuscular, subcutaneous, and intradermal)
- Perform 12-lead standard ECG/EKG
- Perform CPR
- Measure vital signs
- Take the height and weight of the patient
- Check blood glucose via finger stick
- Perform eye chart exam
- Prepare blood smear
- Knowledge of VFC
- LVN note writhing and submitting
- Reliable and Responsible
- Multitasking
- Self Motivation
Timeline
Customer Service Representative/Cashier
Venice Classic Pastry
06.2016 - Current
Universal Healthcare Carrers Collage
High School Diploma -
Toumasian
Associate of Arts - Permanent Cosmetics And Tattooing
Shape Brow Studio
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