Aneli Zhakhina

• Streamlined workflow processes, leading to increased efficiency in daily operations.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Managed hiring, training and supervision.
• Organized travelling, hotels, visas for workers.
• Managed document control processes ensuring compliance with regulatory standards.

Work achievements:

1)Developed and implemented a comprehensive set of updated legal HR documents to ensure compliance and protect the company’s interests.

2)Implemented an online document management system to organize employee records and training certificates, enabling automated tracking of expiration dates and improving compliance and operational efficiency.

• Organized air and railway transportation, prepared transport documentation, worked with customs authorities on export and import of foreign goods, selected and compared offers from transportation service providers, communicated with suppliers and customers in order to optimize the cargo movement process.
• Developed and maintained strong relationships with carriers to negotiate favorable terms.
• Tracked orders and notified customers of status or potential delays.
• Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
• Reduced transportation costs by negotiating favorable contracts with carriers.
• Updated and maintained databases to track shipments and inventory.
• Analyzed customer requirements and provided customized logistics solutions.

Work achievements:

1)Signed 4 agreements with new suppliers in first 2 months of employment, expanding the company's supply base and improving sourcing options.

2)Streamlined the issuance of shipment-related Powers of Attorney, boosting operational efficiency and reducing client shipment delays by 65%.

• Processed customer orders and prepared all necessary shipping and commercial documentation (CMR, TTN, Invoice, Packing List).
• Organized and coordinated transportation of goods, ensuring timely and accurate delivery.
• Verified and translated transport documentation from Chinese suppliers.
• Controlled payment tracking under signed contracts and followed up on outstanding invoices.
• Coordinated orders with clients based on their requirements and product availability.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Work achievements:

• Formed a database of carriers, which cut time and improved production by 35%.
• Optimized logistic efficiency through working with effective carriers incresing customer satisfaction by 25%.

• Translated negotiations for delegations.
• Helped to obtain work visa and work permit.
• Searched for suppliers in China.
• Facilitated client meetings, ensuring clear communication of project objectives and progress updates.
• Generated reports detailing findings and recommendations.
• Translated documents of any complexity.

Work achievements:

1)Translated negotiations for a successful contract.

2) Successfully managed the application process for work visas and work permits in China with a 100% approval rate.

• Organized and conducted open lessons for school introduction.
• Instructed new teachers.
• Developed engaging lesson plans tailored to diverse student needs and learning styles.
• Implemented innovative teaching methods, enhancing student participation and comprehension.
• Mentored new teachers, providing guidance on curriculum development and classroom management strategies.
• Collaborated with colleagues to integrate technology into the classroom, fostering interactive learning environments.
• Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
• Encouraged students to take active role in learning and academic success.
• Monitored student progress and provided feedback to both students and parents.

Work achievements:

1)Applied for ESL Kids Stuff lesson plans, which helped to reduce time for lesson preparation by 50% and focus on students more.

2) Successfully taught English to a diverse range of students, from an 18-month-old toddler to a 65-year-old learner, adapting teaching methods to different age groups and achieving strong engagement and progress across all levels.

• Checked railway transport documents; learnt processes of railway logistics on the sidings.
• Facilitated communication between vendors, suppliers, and internal teams to streamline operations.

• Learnt the organization's objectives, promotional policies, built public relations strategies that influence public opinion and promote products, ideas, and services; established and maintained relationships with consumers and public interest groups.