Aneesa Isom
Clearlake
Summary
Dynamic and organized professional with extensive experience at Clearlake Dental, excelling in public relations and appointment scheduling. Proven ability to enhance operational efficiency through effective communication and meticulous record management. Recognized for resolving public inquiries promptly, ensuring a welcoming environment, and maintaining high standards of service.
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Receptionist
Clearlake Dental - James Kinsel DDS
05.2024 - Current
- Greeted and assisted visitors, ensuring a welcoming environment and efficient check-in process.
- Managed multi-line phone system, directing calls to appropriate departments promptly.
- Scheduled appointments and maintained calendar for office staff to optimize daily operations.
- Processed incoming and outgoing mail, ensuring timely delivery of correspondence and packages.
- Maintained accurate records of visitor logs and office supplies inventory for operational efficiency.
- Provided administrative support by preparing documents and reports as requested by management.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Stay at Home Mom
Self-employeed
2015 - 2024
- Managed household responsibilities
- Managed household finances
- Raised children in a calm environment
Kitchen Staff Member
Pogos Pizza
2015 - 2015
- Prepared and assembled ingredients for menu items, ensuring quality and freshness.
- Operated kitchen equipment safely and efficiently, maintaining cleanliness and organization.
- Assisted in inventory management, tracking stock levels to minimize waste.
- Collaborated with team members to streamline workflow during peak service hours.
Customer Service Cashier
Taco Bell
2013 - 2015
- Processed customer transactions efficiently using POS system.
- Delivered exceptional customer service in fast-paced environment.
- Resolved customer inquiries and complaints promptly, enhancing satisfaction.
- Maintained cleanliness and organization of work area to ensure safety.
Education
Emergency Medical Technician
Woodland Community
Clearlake, CA01-2017
W C Carle
Lower Lake, CA01-2015
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Public relations
- Appointment scheduling
- Scheduling
- Multi-line telephone operation
- Documentation and reporting
- Performance improvement
- Mail distribution
Certification
BLS CPR
Timeline
Receptionist
Clearlake Dental - James Kinsel DDS
05.2024 - Current
Stay at Home Mom
Self-employeed
2015 - 2024
Kitchen Staff Member
Pogos Pizza
2015 - 2015
Customer Service Cashier
Taco Bell
2013 - 2015
Emergency Medical Technician
Woodland Community
W C Carle
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