Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
Generic

Aneesa HOlt

Long Beach

Summary

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front End Associate

Lowes Home Improvement
Bellflower
05.2024 - 03.2025
  • Recommended, selected and located merchandise based on customer desires.
  • Processed returns and exchanges according to store policies.
  • Provided product knowledge to customers as needed.
  • Resolved customer complaints, guided them, and provided relevant information.
  • Utilized point-of-sale system to process cash, credit card, check and gift card payments.
  • Greeted customers warmly and directed them to appropriate store sections.
  • Demonstrated strong problem-solving skills when handling customer complaints or inquiries.
  • Maintained a clean, organized and inviting store environment.
  • Processed customer transactions and provided excellent customer service.

Student Assistant

CSULB Enrollment Services
Long Beach
12.2023 - 04.2024
  • Responded promptly to emails from faculty members and students regarding scheduling conflicts or other issues.
  • Organized and maintained office files, documents, and records.
  • Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
  • Provided administrative support such as filing, photocopying, scanning, faxing, and sorting mail.
  • Answered incoming phone calls to address questions or transfer to appropriate staff members.

Dietary Aide

Broadway By The Sea
Long Beach
11.2023 - 03.2024
  • Served food and beverage items to residents, meeting therapeutic diets.
  • Operated kitchen equipment safely and efficiently.
  • Followed dietary procedures in accordance with established policies.
  • Maintained safe food handling practices to prevent germ spread.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Assembled and served meals according to specific guest requirements.
  • Stocked food and other supplies for main kitchen and units.
  • Delivered snacks to nurse station for distribution to specific residents.

Cashier Team Lead

The 99 Cent Store
Long Beach
08.2023 - 01.2024
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Ensured all areas of the store were stocked and prepared for the next day.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Recognized potential theft or fraud attempts by monitoring suspicious behavior.

Crew Member

McDonald's
Long Beach
10.2022 - 06.2023
  • Served customers with efficiency while maintaining a positive attitude.
  • Processed payments and gave correct change.
  • Followed safety precautions and sanitation procedures.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Processed takeout orders quickly to ensure timely delivery of meals.

Education

Some College (No Degree) - Psychology

California State University, Long Beach
Long Beach, CA

Skills

  • Customer service
  • Client relations
  • Conflict resolution
  • Data entry
  • Administrative support
  • Effective communication
  • Time management
  • Critical thinking
  • Cleaning and sanitizing
  • Merchandising and display
  • Point of sale systems
  • Computer proficiency and Microsoft office
  • Adaptability and flexibility
  • Problem-solving aptitude
  • Engaging with diverse customers
  • Product restocking

Certification

  • Food Handler Certified

Languages

English
Full Professional
Spanish
Limited

Accomplishments

  • Employee of the month

References

References available upon request.

Timeline

Front End Associate

Lowes Home Improvement
05.2024 - 03.2025

Student Assistant

CSULB Enrollment Services
12.2023 - 04.2024

Dietary Aide

Broadway By The Sea
11.2023 - 03.2024

Cashier Team Lead

The 99 Cent Store
08.2023 - 01.2024

Crew Member

McDonald's
10.2022 - 06.2023

Some College (No Degree) - Psychology

California State University, Long Beach

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Aneesa HOlt