Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers.
Overview
10
10
years of professional experience
Work History
Quality Assurance Analyst
I Marketing Solutions Group
01.2020 - Current
Adhered to standardized software quality assurance best practices, policies and processes.
Assisted teammates in developing skills necessary to grasp application concepts and tool suite.
Reviewed public-facing information for accuracy, relevancy and timeliness as desired by leadership.
Examined events in application log management and monitoring tool to identify root causes for failures.
Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
Reported progress, test metrics and results to project stakeholders.
Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
Senior Project Coordinator
iMarketing Solutions group
04.2015 - 03.2023
Coordinating activities, resources and information using company’s software and Outlook to email
Adding, editing, deleting and updating the Data and recordings as required on the Database
Help prepare project proposals, timeframes, schedule and budget
Monitor and track project’s progress and handle any issues that arise
Act as a point of contact and communicate project status adequately to all participants
Report and escalate to management and internal customers as needed
Create and maintain comprehensive project documentation, plans and reports
Using SQL Database via Ms Access to identify and resolve issues and ensure data integrity is maintained.
Project Coordinator
KPMG
03.2014 - 04.2015
Create Weekly Status Reports or Meeting Minutes and Dashboard Summaries
Follow up on tasks which was to be completed by other project team members
Save files to the project folders and update the Project Schedule
Assists in setting up meetings, preparing materials (video conferencing, hand outs, meeting invites, meeting rooms and so on) and creating a Stakeholder Analysis
Update status, milestones and provide analysis of resource allocations against the schedule on the software
Create the Implementation Strategy and drafting communications on KPMG Today articles (Web based)
Managing the database of the software with adding, deleting, editing and updating information as required.
Education
Bachelors of Computer Science (honours) -
University of Portsmouth
Portsmouth, UK
Diploma - Software Engineering Technician -
Centennial College
Toronto, Canada
Certification – Project management -
Humber
Toronto, Canada
Certification – Microsoft Dynamics 365 Basics -
Online from LinkedIn Learning
Skills
Database management using Smartsheet, SQL and Ms Access
Ms Project, Visio, Ms Office Suite, Microsoft Dynamics
Technical Writing, System Analysis
Office Productivity MS Office, MS Project, MS Visio, MS Outlook, MS Access, Microsoft Dynamics
Customer Service
Test Planning
Languages
English
Full Professional
Timeline
Quality Assurance Analyst
I Marketing Solutions Group
01.2020 - Current
Senior Project Coordinator
iMarketing Solutions group
04.2015 - 03.2023
Project Coordinator
KPMG
03.2014 - 04.2015
Bachelors of Computer Science (honours) -
University of Portsmouth
Diploma - Software Engineering Technician -
Centennial College
Certification – Project management -
Humber
Certification – Microsoft Dynamics 365 Basics -
Online from LinkedIn Learning
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