Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anecia Arasa

Oakley

Summary

Motivated professional with expertise in caregiving and customer service. Maintains detailed patient records and excels in managing logistical operations to support team effectiveness. Committed to fostering positive relationships and enhancing client satisfaction through attentive care and efficient service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Caregiver

Acti-Kare
Brentwood
01.2023 - Current
  • Delivered compassionate and attentive care, fostering strong relationships with patients and their families.
  • Maintained detailed records of patient care and progress, enabling effective communication of observations with supervisor and family members.
  • Coordinated daily administrative and logistical tasks, including scheduling, household management, and errand coordination, to facilitate seamless operations.

Customer Service Representative

Educational Testing Service, ETS
Concord
01.2022 - 09.2023
  • Managed a high volume of inbound calls and emails, ensuring all customer inquiries were handled efficiently and accurately.
  • Developed strong product knowledge to effectively assist customers with questions and provide detailed information on services.
  • Provided exceptional customer service by promptly addressing inquiries, resolving complaints, and ensuring overall customer satisfaction.

Office Assistant

General Plumbing Supply
Walnut Creek
10.2018 - 01.2022
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Managed daily office operations and maintained organized filing systems.
  • Handled customer inquiries and provided accurate product information.
  • Managed incoming calls and routed them to relevant personnel.
  • Greeted visitors and directed them to appropriate departments.

Education

High School Diploma -

Penn Foster High School
Sacramento, CA
01-2014

Skills

  • Patient care
  • ADL assistance
  • Medication management
  • Teamwork and Collaboration
  • Problem-Solving
  • Organizational Management
  • Microsoft Office Suite

Certification

  • Microsoft word
  • Excel
  • Outlook
  • Computer Concepts

Timeline

Caregiver

Acti-Kare
01.2023 - Current

Customer Service Representative

Educational Testing Service, ETS
01.2022 - 09.2023

Office Assistant

General Plumbing Supply
10.2018 - 01.2022

High School Diploma -

Penn Foster High School
Anecia Arasa