Andy Zhang
Winnipeg,MB
Summary
Resourceful and detail-oriented individual with a strong background in both healthcare and hands-on technical work. I recently completed MITT's Health Care Aide & Personal Support Worker program, gaining real-world experience through practicum at a long-term care facility Golden Links Lodge and Acute care at St. Boniface Hospital, Unit 6AS. My approach to work is practical, empathetic, and solution-focused. whether I’m helping clients, organizing environments, or tackling technical challenges. I take pride in keeping things organized and running smoothly, both in professional and personal projects. I am always willing to learn, adapt, and contribute to a positive team environment. Looking to further broaden my skill and experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Health Care Aide
St. Boniface Hospital
Winnipeg, MB
07.2025 - 09.2025
- PRACTICUM AT UNIT 6AS
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
- Reduced patient anxiety through effective communication and active listening skills.
- Kept accurate records of patients' care, condition, and progress.
- Provided total hygiene care to 7 patients per shift by assisting with skincare, bathing, and toileting.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Provided emotional support for patients and families during times of stress and uncertainty.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
- Assisted with patient transfer and ambulation.
Personal Support Worker Student
Golden Links Lodge
Winnipeg, MB
06.2025 - 07.2025
- PRACTICUM
- Consistently maintained required documentation regarding client progress, incidents, or concerns for ongoing quality improvement efforts within the organization.
- Facilitated mobility for clients with physical limitations by providing assistance with transfers, ambulation, and range-of-motion exercises.
- Maintained client confidentiality at all times, respecting their right to privacy while ensuring compliance with relevant regulations and ethical standards.
- Utilized effective time management skills to ensure all clients received the necessary attention and support despite varying levels of need.
Daycare Worker
Univillage Preschool and Infant Centre Inc.
Winnipeg, MB
06.2019 - 09.2019
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Taught children to organize toys, wash hands, and share by leading by example.
- Meticulously sanitized toys and play equipment.
- Distributed food, napkins, and beverages in preparation for snack time.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Monitored entrances and exits to maintain safety and organized environments.
Special Needs Assistant
Epiphany Children's Centre
Winnipeg, MB
06.2018 - 09.2018
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
Delivery Courier
Uber
Winnipeg, MB
01.2023 - 01.2025
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Delivery Courier
Skip The Dishes
Winnipeg, MB
11.2021 - 01.2025
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
- Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
Delivery Courier
DoorDash
Winnipeg, MB
01.2021 - 09.2023
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
Online Personal Shopper
Instacart
Winnipeg, MB
06.2022 - 09.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Volunteer
Salvation Army Thrift Store
Winnipeg, MB
09.2015 - 11.2015
- Maintained clean, neat, and operational facilities.
- Used strong interpersonal communication skills to convey information to others.
Cleaning Contractor
Maid in Your Hometown
Winnipeg, MB
06.2020 - 09.2020
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
Education
Certificate - Health Care Aide & Personal Support Worker
Manitoba Institute of Trades And Technology
Winnipeg08-2025
No Degree - General Science
University of Manitoba
Winnipeg, MBHigh School Diploma -
Fort Richmond Collegiate
Winnipeg, MB01-2018
Skills
- Individualized care support
- Patient mobility assistance
- Basic medical documentation skills
- Strong communication & Rapport building
- culturally sensitive care
- problem solving & decision making
- Effective teamwork
- attention to organization and cleanliness
- Safety precautions
- Technology Trouble shooting and repairs
- Automotive Repair & Maintenance
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Limited Working
Certification
- Health Care Aide & Personal Support Worker Certificate
[Manitoba Institute of Trades & Technology 2025]
- WHMIS Certification [2025]
- Redcross Emergency First Aid Level C [2025]
- Redcross Basic Life Support Certificate [2025]
- PHIA Certificate [2025]
- Safe Food Handling Certificate [2025]
- ICAW Certificate [2025]
- Smart Choice Certificate [2024]
- Alcohol Delivery Certificate [2024]
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Photography and Photo Editing
- Sketching and Drawing
- Interior Design
- Drive way mechanic
- Car enthusiast
Affiliations
Winnipeg Chinese Car Club
Timeline
Health Care Aide
St. Boniface Hospital
07.2025 - 09.2025
Personal Support Worker Student
Golden Links Lodge
06.2025 - 07.2025
Delivery Courier
Uber
01.2023 - 01.2025
Online Personal Shopper
Instacart
06.2022 - 09.2022
Delivery Courier
Skip The Dishes
11.2021 - 01.2025
Delivery Courier
DoorDash
01.2021 - 09.2023
Cleaning Contractor
Maid in Your Hometown
06.2020 - 09.2020
Daycare Worker
Univillage Preschool and Infant Centre Inc.
06.2019 - 09.2019
Special Needs Assistant
Epiphany Children's Centre
06.2018 - 09.2018
Volunteer
Salvation Army Thrift Store
09.2015 - 11.2015
Certificate - Health Care Aide & Personal Support Worker
Manitoba Institute of Trades And Technology
No Degree - General Science
University of Manitoba
High School Diploma -
Fort Richmond Collegiate