Andy Zhang
Winnipeg,MB
Summary
Resourceful and detail-oriented individual with a strong background in both healthcare and hands-on technical work. I recently completed MITT's Health Care Aide & Personal Support Worker program, gaining real-world experience through practicum at a long-term care facility Golden Links Lodge and Acute care at St. Boniface Hospital, Unit 6AS. My approach to work is practical, empathetic, and solution-focused. whether I’m helping clients, organizing environments, or tackling technical challenges. I take pride in keeping things organized and running smoothly, both in professional and personal projects. I am always willing to learn, adapt, and contribute to a positive team environment. Looking to further broaden my skill and experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Health Care Aide
St. Boniface Hospital
07.2025 - 09.2025
- PRACTICUM AT UNIT 6AS
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
- Reduced patient anxiety through effective communication and active listening skills.
- Kept accurate records of patients' care, condition, and progress.
- Provided total hygiene care to 7 patients per shift by assisting with skincare, bathing, and toileting.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Provided emotional support for patients and families during times of stress and uncertainty.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
- Assisted with patient transfer and ambulation.
Personal Support Worker Student
Golden Links Lodge
06.2025 - 07.2025
- PRACTICUM
- Consistently maintained required documentation regarding client progress, incidents, or concerns for ongoing quality improvement efforts within the organization.
- Facilitated mobility for clients with physical limitations by providing assistance with transfers, ambulation, and range-of-motion exercises.
- Maintained client confidentiality at all times, respecting their right to privacy while ensuring compliance with relevant regulations and ethical standards.
- Utilized effective time management skills to ensure all clients received the necessary attention and support despite varying levels of need.
Daycare Worker
Univillage Preschool and Infant Centre Inc.
06.2019 - 09.2019
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Taught children to organize toys, wash hands, and share by leading by example.
- Meticulously sanitized toys and play equipment.
- Distributed food, napkins, and beverages in preparation for snack time.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Monitored entrances and exits to maintain safety and organized environments.
Special Needs Assistant
Epiphany Children's Centre
06.2018 - 09.2018
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
Delivery Courier
Uber
01.2023 - 01.2025
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Delivery Courier
Skip The Dishes
11.2021 - 01.2025
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
- Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
Delivery Courier
DoorDash
01.2021 - 09.2023
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
Online Personal Shopper
Instacart
06.2022 - 09.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Volunteer
Salvation Army Thrift Store
09.2015 - 11.2015
- Maintained clean, neat, and operational facilities.
- Used strong interpersonal communication skills to convey information to others.
Cleaning Contractor
Maid in Your Hometown
06.2020 - 09.2020
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
Education
Certificate - Health Care Aide & Personal Support Worker
Manitoba Institute of Trades And Technology
Winnipeg08-2025
No Degree - General Science
University of Manitoba
Winnipeg, MBHigh School Diploma -
Fort Richmond Collegiate
Winnipeg, MB01-2018
Skills
- Individualized care support
- Patient mobility assistance
- Basic medical documentation skills
- Strong communication & Rapport building
- culturally sensitive care
- problem solving & decision making
- Effective teamwork
- attention to organization and cleanliness
- Safety precautions
- Technology Trouble shooting and repairs
- Automotive Repair & Maintenance
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Limited Working
Certification
- Health Care Aide & Personal Support Worker Certificate
[Manitoba Institute of Trades & Technology 2025]
- WHMIS Certification [2025]
- Redcross Emergency First Aid Level C [2025]
- Redcross Basic Life Support Certificate [2025]
- PHIA Certificate [2025]
- Safe Food Handling Certificate [2025]
- ICAW Certificate [2025]
- Smart Choice Certificate [2024]
- Alcohol Delivery Certificate [2024]
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Photography and Photo Editing
- Sketching and Drawing
- Interior Design
- Drive way mechanic
- Car enthusiast
Affiliations
Winnipeg Chinese Car Club
Timeline
Health Care Aide
St. Boniface Hospital
07.2025 - 09.2025
Personal Support Worker Student
Golden Links Lodge
06.2025 - 07.2025
Delivery Courier
Uber
01.2023 - 01.2025
Online Personal Shopper
Instacart
06.2022 - 09.2022
Delivery Courier
Skip The Dishes
11.2021 - 01.2025
Delivery Courier
DoorDash
01.2021 - 09.2023
Cleaning Contractor
Maid in Your Hometown
06.2020 - 09.2020
Daycare Worker
Univillage Preschool and Infant Centre Inc.
06.2019 - 09.2019
Special Needs Assistant
Epiphany Children's Centre
06.2018 - 09.2018
Volunteer
Salvation Army Thrift Store
09.2015 - 11.2015
Certificate - Health Care Aide & Personal Support Worker
Manitoba Institute of Trades And Technology
No Degree - General Science
University of Manitoba
High School Diploma -
Fort Richmond Collegiate
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