Andy Shih
Toronto,ON
Summary
Energetic and organized with knack for providing outstanding customer service and creating welcoming atmosphere. Offering positive attitude and genuine willingness to learn and grow in food service industry. Brings ability to quickly grasp new concepts and exceptional skills in multitasking and teamwork. Possesses excellent interpersonal skills and customer-focused attitude.
Overview
2
2
years of professional experience
Work History
Assistant
Siemens Energy
02.2024 - 10.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Server
Caffeina
05.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Arts - Economics
University of British Columbia
Vancouver, None04-2023
Skills
- Fast learner
- Time management
- Attention to detail
- Relationship building
- Administrative duties
- Microsoft Office Suite
- Decision-making
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Calm demeanor
- Excellent communication
- Professional appearance
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Assistant
Siemens Energy
02.2024 - 10.2024
Server
Caffeina
05.2022 - 08.2022
Bachelor of Arts - Economics
University of British Columbia
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