Andy Ruffett
Mississauga,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Meat Expert
Pusateri's
11.2019 - Current
- Contributed to a positive working environment by fostering open communication among team members and addressing concerns promptly.
- Maintained accurate records of sales data, allowing for effective analysis of trends and forecasting future inventory needs.
- Increased sales by offering customized solutions such as portioning, marinating, or seasoning based on customer preferences.
- Participated in continuous professional development opportunities related to industry best practices for meat handling and sanitation.
Doorman
Absolute Comedy
08.2018 - 06.2019
- Made announcements over the speakerphone to begin the show and coordinated C.D. to play before starting of show.
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Swept front lot, cleaned washrooms, and wiped down windows of showroom.
- Took ticket stubs and led guests to their seats.
- Cleaned washrooms and mopped floors.
Customer Service
Toys, Toys, Toys
01.2018 - 10.2019
- Oversaw customer service team training and development.
- Provided attentive customer service, addressing guest concerns promptly and professionally.
- Supported sales initiatives by providing excellent customer service training sessions.
- Increased customer retention through exceptional technical support and customer service.
Parts Runner
Parkway Honda
11.2016 - 03.2017
- Ran parts from Parts Building to Mechanics Building and Service Desk.
- Cleaned lot, oversaw recycling and garbage.
- Assisted mechanics, filled transmission fluid, locked gates, cage, and tanks.
- Facilitated smooth operations within service department teams through consistent communication regarding part status updates and estimated arrival times.
- Reduced downtime in repair jobs by quickly identifying required parts and ensuring their availability.
- Assisted in minimizing waste by properly disposing of obsolete or damaged parts according to company guidelines.
- Streamlined workflow, coordinated with technicians to ensure timely delivery of necessary parts.
Fitness Consultant
Fitness Depot
08.2016 - 10.2016
- Confirmed customer purchases and recommended items to increase point-of-sale.
- Drafted program policies and procedures with client input to maintain safety and prevent conflict.
- Continually updated knowledge of industry trends and best practices through professional development courses and certifications.
- Tracked progress of each client in secure filing system, diligently following confidentiality requirements.
- Educated clients on proper exercise techniques, minimizing injury risk and maximizing workout efficiency.
- Assembled products such as treadmills and indoor cycles.
Natural Products, Grocery, Florist
Loblaws Inc.
04.2013 - 12.2015
- Provided exceptional customer service.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
- Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
- Showcased creativity and skill in developing innovative designs that garnered positive reviews from customers and colleagues alike.
- Trained new hire.
- Organized planograms.
- Performed perpetual inventory daily–cycle counts.
- Ordered new products on a weekly basis.
Education
Bachelor of Arts - English And Creative Writing
York University
North York, ON04.2024
High School Diploma -
Northern Secondary School
Toronto, ON06.2010
Skills
- Personable, out-going, and friendly personality
- Strong customer service aptitude
- Collaborative team player and independent contributor
- Task oriented, always willing to help others
- Proficient Microsoft Office: Word, Excel, PowerPoint
Accomplishments
- Acknowledged for extraordinary service by supervisors and clients.
- Supervised team of four staff members.
- Modernized company practices and increased sales by 40%.
- Managed and oversaw the training and hiring of various meat-processing employees.
Phone
416-994-7948, 416-440-4061
Awards
Creative Writing Course Union Halloween Contest, 2011, University of British Columbia Okanagan, Won prize for Fan Favourite
Certification
- Bachelor of Arts, York University, April 2024
- Bronze Medallion, August 2007
- Citizenship Certificate, 2006
Hobbies
Comedy, film, creative writing, and music: drumming, singing, and listening to music.
Timeline
Meat Expert
Pusateri's
11.2019 - Current
Doorman
Absolute Comedy
08.2018 - 06.2019
Customer Service
Toys, Toys, Toys
01.2018 - 10.2019
Parts Runner
Parkway Honda
11.2016 - 03.2017
Fitness Consultant
Fitness Depot
08.2016 - 10.2016
Natural Products, Grocery, Florist
Loblaws Inc.
04.2013 - 12.2015
Bachelor of Arts - English And Creative Writing
York University
High School Diploma -
Northern Secondary School
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