Summary
Overview
Work History
Education
Skills
Timeline
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Andy Nguyen

Andy Nguyen

Caledon,ON

Summary

Dynamic leader with great charm and personality, seasoned in the golf industry, also adept in customer relations and team training. Started up my own small business with Prive Event Space doing what I am passionate about, and led the successful launch of Slumdog Bar and Grill in Brampton.

A dedicated hospitality professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

With the proper educational background and tons of experience and passion for the business I believe I can fit in well in any capacity with this company

Overview

21
21
years of professional experience

Work History

Event Space Manager/Owner

Prive Events Space
04.2019 - 04.2024
  • Responsible for pursuing leeds and contracts for the business fo each calendar year.
  • In charge of creating floor plans and menus for each event with clients
  • Worked hands on with staff to set up and break down each function.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.


General Manager/Consultant

Slumdog Bar And Grill
07.2016 - 03.2018
  • Managed budget implementations, employee reviews, schedules, and contract negotiations.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Hired and trained Front of the house as well as back of the house staff
  • Assisted in creating the menu with franchisor and head chef
  • Implemented inventory management systems to optimize stock levels and minimize waste
  • Negotiated with suppliers to secure better pricing and consistent product quality
  • Spearheaded new events to attract new clients. Promotions such as UFC watch parties or Thursday club Nights.
  • Also Opened up the first Slumdog in Brampton in 2014

Floor Manager

Devils Pulpit Golf Association
02.2007 - 01.2010
  • Managed wine list and wine inventory and stock levels
  • In charge of front of the house scheduling
  • Overlooked day to day restaurant activities
  • Implemented floor plans and layouts for golf functions and special events
  • Trained staff on new product features i.e dinner specials or new house wines in order to ensure knowledgeable customer service
  • Recruited, interviewed and hired employees year round

Floor Manager

The National Golf Club of Canada
05.2003 - 12.2006
  • Developed and created Training Manuals for FOH
  • Oversaw a team of 20 servers and bartenders
  • Improved outdated serving practices
  • Integrated new touch screen POS system
  • Created new functional floor plans for both dinning room and Fazio lounge
  • In charge of scheduling and training
  • Worked under food and beverage manager and Clubhouse manager
  • Responsible for closing up the clubhouse every night

Education

Wine Study

International Sommelier Guild
81 Crossovers St
01-2004

Associate of Arts - Hospitality And Tourism Management

Humber College
205 Humber College Blvd
12-2000

Skills

  • Customer service
  • Customer relations
  • Leadership and team building
  • Team training and development
  • Employee schedule management
  • Efficient multi-tasker
  • Decision-making
  • Team player
  • Task delegation
  • Promotions and events

Timeline

Event Space Manager/Owner

Prive Events Space
04.2019 - 04.2024

General Manager/Consultant

Slumdog Bar And Grill
07.2016 - 03.2018

Floor Manager

Devils Pulpit Golf Association
02.2007 - 01.2010

Floor Manager

The National Golf Club of Canada
05.2003 - 12.2006

Wine Study

International Sommelier Guild

Associate of Arts - Hospitality And Tourism Management

Humber College

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Andy Nguyen