Summary
Overview
Work History
Education
Skills
WORK EXPERIENCE
Languages
Timeline
Generic

Andy Liu

San Francisco

Summary

Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Customer Service Associate

Walgreens
09.2023 - 12.2024
  • Ordered and stocked items with detail orientation following proper layout and procedures
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

General Merchandise - Stocker

Safeway
11.2016 - 10.2019
  • Organized all specified items into proper areas
  • Stocked shelves with all non-food merchandise
  • Ordered out-of-stock goods
  • Helped with merchandising, boosting sales
  • Managed all expired items as well as incoming shipments

Education

High School Diploma -

Woodside International High School
San Francisco, CA
05.2015

Certification - Pharmacy Technician

San Francisco State University
San Francisco, CA
01-2024

Certificate - Electrocardiograph Technician

Bay Area Medical Academy
San Francisco
02-2023

Skills

  • Customer Service: Placing customer needs as priority
  • Attention to detail: Following protocol to complete all tasks
  • Marketing: Promoting products and services
  • Organization: Ensuring proper format
  • Teamwork: Working together for the good end result of a project

WORK EXPERIENCE

What have you been doing still Dec 2022- Present? Please update in your resume.

Languages

English
Native or Bilingual
Chinese (Cantonese)
Professional Working

Timeline

Customer Service Associate

Walgreens
09.2023 - 12.2024

General Merchandise - Stocker

Safeway
11.2016 - 10.2019

High School Diploma -

Woodside International High School

Certification - Pharmacy Technician

San Francisco State University

Certificate - Electrocardiograph Technician

Bay Area Medical Academy
Andy Liu