Andy Lin
Toronto,ON
Summary
A Taiwanese who has the courage to try something new. Have 3 years experience about communicate with customer. Currently seeking a position at ski rental department to enhance customer experience.
Overview
5
5
years of professional experience
Work History
Manager
KingXun Technology Co., Ltd
05.2020 - 04.2023
- In customer and personal services
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Chef and Cooks
Sukiya
07.2018 - 04.2019
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Interacted with guests to obtain feedback on product quality and service levels.
- Disciplined and dedicated to meeting high-quality standards.
Education
Chung Yuan Christian University
Taoyuan, Taiwan2018
Skills
- Customer Relationship Management
- Sales and Marketing
- Verbal and Written Communication
- Contract Development and Management
- Brand, Project, and Reception Management
- Issue and Conflict Resolution
Timeline
Manager
KingXun Technology Co., Ltd
05.2020 - 04.2023
Chef and Cooks
Sukiya
07.2018 - 04.2019
Chung Yuan Christian University
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