Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andy Kim

Kitchener

Summary

Young professional with 10+ years of experience in customer service and sales. Proven track record of leading teams, building client relationships, and exceeding sales targets in both hospitality and fundraising sectors. Recognized for strong communication, adaptability, and ability to deliver results under minimal supervision.

Overview

2026
2026
years of professional experience

Work History

Sales Manager

Globalfaces Direct
2022 - Current
  • Led a team of fundraising representatives, training and mentoring staff to consistently exceed donor acquisition targets
  • Developed sales strategies to optimize performance while maintaining compliance with campaign guidelines
  • Reported on KPIs, tracked revenue, and ensured efficient territory management

Keyholder / Server / Bartender

Trio Restaurant
01.2016 - 01.2019
  • Delivered exceptional customer service while managing high-volume dining operations
  • Trained and mentored new staff, promoting efficiency and service quality
  • Influenced guest purchases through effective upselling techniques and menu knowledge

Guide / Interpreter

Korea Education Development Institute
01.2017 - 01.2017
  • Facilitated communication between international government research representatives and local safety education organizations
  • Coordinated schedules, meetings, and transportation logistics
  • Provided interpretation for formal discussions and presentations

Event Manager

Association of Korean Canadian Scientists and Engineers Executive Board – University of Waterloo
01.2015 - 01.2017
  • Planned and executed campus events, managing timelines, budgets, and logistics
  • Promoted events through social media campaigns and student outreach
  • Represented the organization to stakeholders and university partners

Education

B.A. - Honors Legal Studies

University of Waterloo
08.2022

Skills

  • Attention to Detail
  • Excellent Verbal and Written Communication
  • Problem Solving
  • Trend Analysis
  • Direct sales
  • Staff management
  • Fluent in English and Korean

Languages

English
Native or Bilingual
Korean
Native or Bilingual

Timeline

Guide / Interpreter

Korea Education Development Institute
01.2017 - 01.2017

Keyholder / Server / Bartender

Trio Restaurant
01.2016 - 01.2019

Event Manager

Association of Korean Canadian Scientists and Engineers Executive Board – University of Waterloo
01.2015 - 01.2017

Sales Manager

Globalfaces Direct
2022 - Current

B.A. - Honors Legal Studies

University of Waterloo

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Andy Kim