Andy Ha
Anaheim
Summary
A hardworking and efficient individual who thrives in bustling environments. Always prepared, and excited to learn more and help out the team. Works effectively with peers, and collaborates to find a successful medium.
Overview
5
5
years of professional experience
Work History
Shift Leader
Bruster's Real Ice Cream
Cypress
09.2024 - Current
- Supervised team members during busy shifts to ensure excellent customer service.
- Managed daily operations, including inventory control and product quality.
- Trained new employees on ice cream preparation and customer interaction techniques.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Monitored cash handling procedures to prevent discrepancies and ensure accurate transactions.
- Assisted in marketing initiatives to promote new flavors and seasonal offerings effectively.
Intern
NOCROP
Anaheim
06.2024 - 08.2025
- Conducted research on materials and technologies to support project development.
- Participated in project meetings, contributing ideas and technical insights to discussions.
- Documented project progress and maintained organized records for team reference.
Cafeteria Employee
Anaheim Union Highschool District
01.2021 - 05.2025
- Assisted in serving food to peers and staff during break hours.
- Helped design a new system to serve food in a safe and efficient manner.
- Trained new employees with everyday tasks
Education
Associate of Science - Mechanical Engineering
Cypress College
Cypress, CA05-2027
High School Diploma -
Oxford Academy
Cypress, CA05-2025
Skills
- Food Service
- Project Management
- Public Relations
- Time Management
- Effective Communication
- Critical Thinking
- Team leadership
- Problem resolution
- Conflict mediation
- Risk reduction
- Organizational leadership
- Nonprofit experience
- Leadership experience
- Employee training
LANGUAGES
English (Fluent), Chinese (Intermediate), Japanese (Basics)
REFERENCE
- Anton, Nguyen, Oxford Academy Volleyball Coach, Anton.Nguyen23@gmail.com, 714-829-0742, Cypress, CA
- Pamela, Hester, Aided as a teacher assistant, hester_p@auhsd.us, 714-713-2100, Oxford Academy, Cypress, CA
INVOLVEMENT
FBLA Oxford Academy 2022 - PRESENT Oxford Academy’s Future Business Leaders of America club. Competed in 2022 and 2023 sectionals and state in areas of Sports and Entertainment Management and Insurance and Risk Management. Robotics Oxford Academy 2020 - PRESENT Oxford Academy’s Robotics club. Helping students develop skills in the STEM categories, competitions are held in section and state every year. Competed and qualified for state 2023. Friends4Hope 2022 - PRESENT Oxford Academy’s Friends4Hop club. Collaborates with the special education school, Hope School, to create unforgettable memories through exciting and joyful events for the students while spreading awareness on disabilities.
Timeline
Shift Leader
Bruster's Real Ice Cream
09.2024 - Current
Intern
NOCROP
06.2024 - 08.2025
Cafeteria Employee
Anaheim Union Highschool District
01.2021 - 05.2025
Associate of Science - Mechanical Engineering
Cypress College
High School Diploma -
Oxford Academy