Andy Flores
Hanford
Summary
Hardworking individual delivering tailored solutions and optimizing processes for enhanced client engagement. Strong focus on training and collaboration, committed to driving measurable improvements in customer service and team performance.
Overview
8
8
years of professional experience
Work History
Tech Expert
Tmoblie
Kingsburg, CA
03.2025 - 03.2026
- Provided technical guidance to clients, ensuring effective use of T-Mobile products and services.
- Developed customized solutions based on client needs and business objectives, enhancing customer satisfaction.
- Conducted training sessions for staff on new technologies and tools, improving overall team performance.
- Collaborated with cross-functional teams to streamline processes, reducing response times for client inquiries.
Packer
Amazon
Fresno, CA
05.2020 - 01.2023
- Operated packaging machinery to ensure efficient and accurate packing of products.
- Inspected products for quality assurance prior to packaging process.
- Collaborated with team members to optimize workflow and minimize delays.
- Trained new employees on safety protocols and packing procedures.
Cashier
Burger King
Hanford, CA
11.2017 - 04.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff.
Education
High School Diploma -
Hanford West High School
Hanford, CASkills
- hard worker
- Dependable
- IT risk management
Timeline
Tech Expert
Tmoblie
03.2025 - 03.2026
Packer
Amazon
05.2020 - 01.2023
Cashier
Burger King
11.2017 - 04.2020
High School Diploma -
Hanford West High School